Senior Manager - Client Services

InfosysHouston, TX

About The Position

In this position, you will play a key role in building and cultivating relationships and opportunities within existing accounts, as well as selling new service offerings and solutions in the Oil & Gas domain. You will get to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients’ business needs.

Requirements

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • 14+ years of experience, with strong sales/relationship management/account management experience within the BPM industry

Nice To Haves

  • 10+ years of experience in the Oil & Gas industry, with good exposure and understanding of the B2B business space
  • 5 + years of strong sales/relationship management/account management experience either in Oil & Gas or BPM industry
  • Experience of selling BPM services and solutions to Oil & Gas clients
  • Strong understanding of the outsourcing industry
  • Business case creation
  • Financial ratios and analysis
  • Presentation skills
  • Ability to learn and appreciate business processes of Infosys and the client organization
  • Analytical ability
  • Ability to display initiative and work in a dynamic environment

Responsibilities

  • Work towards enhancing market share by performing market development and competitive analysis for the segment in the account portfolio
  • Work towards opening diverse service lines in the account
  • Prepare proposals and SOWs in the portfolio
  • Provide business led view on items of contract negotiations
  • Identify and pursue opportunities with different departments / buyers within client organization to expand the Infosys footprint
  • Work towards maintaining healthy client relationships

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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