Senior Manager, Client Partnerships

Avalere Health•Washington DC, WA

3d•$108,000 - $130,000•Hybrid

About The Position

Avalere Health is seeking a Senior Manager to join the Client Partnerships sales function within its Advisory capability. The Advisory team works at the intersection of business strategy, public policy, and patient access, serving clients across pharmaceuticals, biotechnology, health plans, government, providers, advocacy and patient groups, and other organizations seeking to improve healthcare. The role focuses on established Core accounts and is based in Washington, DC, with flexible working arrangements available according to team and client needs. The Senior Manager is the primary commercial contact for an assigned portfolio of Core accounts and is responsible for growing repeat business, expanding relationships into new buying centers, introducing clients to additional practices, and closing larger engagements. Working alongside subject matter experts in Policy, Evidence & Strategy, and Market Access, the role leads the commercial aspects of client interactions: representing Avalere's services, identifying and translating client needs, developing compelling proposals, and navigating procurement through to sale. The Senior Manager independently manages client relationships and develops trusted-advisor status through successful delivery and strategic insight.

Requirements

Bachelor's degree and/or equivalent years of experience.
Significant knowledge of the life sciences industry, including how biopharmaceutical companies make decisions on policy, evidence, and market access.
At least 5 years of experience in a high-performance sales organization.
Proven success achieving individual sales targets over multiple years.
Track record of growing existing client relationships and closing six-figure engagements.
Strong understanding of the sales environment, including sales content, tools, and training.
Experience with CRM platforms such as Salesforce, content management systems, and learning management systems.
Demonstrated ability to build internal relationships with sales and marketing.
Excellent written and verbal communication skills, with the ability to influence client and internal stakeholders through clear, persuasive communication.
Ability to prepare and proof documents for senior-level audiences.
Flexibility in a fast-paced environment; ability to multitask, prioritize workstreams under deadlines, and execute and resolve action items promptly.
Strong organization and project management skills.
Ethical, confident, and creative approach with a persistent can-do attitude.
Commitment to teamwork, collaboration, and maintaining positive relationships with colleagues and clients to achieve solutions-oriented goals.
Proactive approach: anticipate client and teammate needs, constructively challenge assumptions, and suggest process improvements.
Openness to feedback and learning; willingness to coach colleagues, give candid feedback, and support team performance.
Advanced Microsoft Office skills, including PowerPoint, Excel, and Word.
Hands-on use of approved AI tools in sales or client work, including building reusable prompts or workflows, and sound judgment about when AI is inappropriate for sensitive or confidential client information.
Candidates without a life sciences background are unlikely to advance in the selection process.

Nice To Haves

Familiarity with developing and maintaining sales plans and managing multiple initiatives or workstreams simultaneously.

Responsibilities

Independently manage client relationships and own account plans for assigned Core accounts, establishing goals and actionable plans.
Identify opportunities to expand client value and engagement scope, including new buying centers and needs.
Grow repeat business by staying informed about client priorities and building on completed work.
Partner with delivery teams to ensure successful client engagements and workstreams.
Bring multiple practices—Policy, Evidence & Strategy, and Market Access—to an account when supported by client needs.
Pursue larger, multi-workstream engagements as well as individual projects.
Lead aspects of proposal development, including organizing pursuit teams and contributing to pricing strategies.
Work with subject matter experts to translate client needs into proposals, solutions, and recommendations that support client decision-making.
Apply healthcare and life sciences market expertise in recommendations and client discussions.
Coordinate opportunity teams, clarify roles and ownership, establish next steps, and remove blockers.
Complete monthly pipeline plans with the manager and track progress against quarterly and annual targets.
Maintain accurate Salesforce records for every owned opportunity and use data-driven approaches and tools such as ZoomInfo, Outreach.io, LinkedIn, and approved AI tools.
Share AI prompts, workflows, and best practices with the team.
Share account insights with practice leaders and the Client Partnerships team, and contribute to improving sales processes by reviewing successes and areas for improvement.
Represent Avalere at industry events and professional conferences to deepen relationships with Core clients.

Benefits

401(k) plan with employer matching contributions up to 4%, immediately vested.
Life insurance.
Disability coverage.
Medical insurance.
Dental insurance.
Vision insurance.
Flexible working arrangements, including hybrid and remote work.
Option to work from anywhere globally for two weeks each year.
20 vacation days and one personal well-being day.
Nine public holidays, gifted end-of-year holidays, and early Summer Friday finishes in June, July, and August.
Free counselling through the employee assistance program and personalized health support.
Enhanced maternity, paternity, and family leave policies.
Fertility policies and support.
On-demand training and professional development support.
Global mobility opportunities across the business.