Senior Manager, Client Experience

Adelphi Group•New York, NY

7d•$85,000 - $100,000•Hybrid

About The Position

Weber Shandwick is looking for a Senior Manager to join our Consumer team in our New York office. We are seeking a strong, motivated, and curious Senior Manager to join our Consumer Practice, working across lifestyle and CPG brands. You will supervise big pieces of business with multiple work streams and team members, spearheading high profile, award-worthy, earned-driven integrated activations and productions. Additionally, you’ll manage day-to-day client relationships, oversee account teams and inter-agency relationships, and work with high profile celebrity talent, influencers and red-carpet events. Other responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have consumer PR agency experience in CPG/beauty/lifestyle spaces.

Requirements

At least 6-8 years’ experience in agency, PR/Communications space
Experienced ideally within the consumer or CPG space
Bachelor’s degree in Communications, Business Management, or related field
A strong client lead with sound judgement and the confidence to provide clear, actionable counsel
A leader who brings strong emotional intelligence and adaptability, able to manage and influence a range of client personalities and stakeholder styles
A utility player who knows how to deliver best-in-class client service, while seamlessly navigating earned, social, and influencer programs
Experience managing and working with interagency teams
Can turn ideas into workable plans and presentations
Capacity to convey ownership of assigned projects to junior team members
Can solve conflict
Can mobilize and motivate teams
Can work independently and as part of a team
Excellent oral and written business communication skills
Aptitude for financial analysis
Can complete challenging projects within set parameters
Exceptional judgment when working with team members, client contacts and vendors
Commitment and dedication to the agency's success as well as individual career
Can anticipate client and team needs
Attention to detail and quality
Instills confidence with clients and colleagues

Nice To Haves

Consumer PR agency experience in CPG/beauty/lifestyle spaces

Responsibilities

Supervise big pieces of business with multiple work streams and team members
Spearhead high profile, award-worthy, earned-driven integrated activations and productions
Manage day-to-day client relationships
Oversee account teams and inter-agency relationships
Work with high profile celebrity talent, influencers and red-carpet events
Recommend programs and activities coordinating with client's goals
Effectively delegate projects
Offer counsel to team members
Allocate agency resources to match client budgets
Engage with business development
Strategic program planning
Analytics
Media relations
Development and execution of creative concepts