Senior Manager, Client Consulting

Visa•Atlanta, GA

2d•$130,600 - $209,300•Hybrid

About The Position

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial institutions and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting & Analytics solves the most strategic problems for our clients. This position will be primarily supporting merchant acquiring clients. The US Consulting Practice within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers and merchants in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. You will join our consulting team and play a role in delivering and implementing high impact projects and solutions with merchant and co-brand partners. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner. Potential engagements could include product development, program launch, customer acquisition, customer life cycle optimization, retention improvement, benchmark analysis, profitability improvement.

Requirements

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Nice To Haves

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Prior experience at large management consulting firm or a strategy or program role (e.g., loyalty, co- brand) at a merchant
Experience using financial indicators to measure business performance with a significant focus on impacting return on investment
Strong analytical skills, with demonstrated intellectual and analytical difficulty
Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
Outstanding communication, storytelling and facilitation skills
Collaborative, diplomatic, and flexible, able to work effectively in matrixed organization.
Technologically savvy, curious, up to date with digital trends and applications

Responsibilities

Proactively engage with Visa internal teams in regular strategic & planning discussions
Leads consulting initiatives and contribute to closing engagement by identifying potential opportunities with Visa partners
Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address clients' most impactful opportunities and challenges
Build solutions and measurable insights that will help clients to grow their portfolios and customer engagement in their core business
Collaborate cross-functionally (e.g., Marketing, Sales, Risk, Innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources
Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities across the verticals and segments
Reliably manipulate and analyze large data sets (industry and Visa) to identify meanings insights and recommendations for clients
Build new scalable solutions, toolkits, standard methodology documents and consulting approach that can be applied across VCA practice