Senior Manager, Category Management

Capital One•Plano, TX
•$161,500 - $184,300

About The Position

Capital One is seeking a Senior Manager, Category Management to join its Enterprise Supplier Management (ESM) Team. The role is responsible for the holistic relationship between Capital One and key third parties, helping enable a well-managed and adaptable supply chain. The position applies strategic and analytical skills to create and strengthen relationships with industry-leading companies in the automotive space, particularly in sales, marketing, and financial services businesses. It works closely with internal team members, business customers, account teams, and assigned suppliers. The Senior Manager supports delivery of cost, risk, and performance management efforts for third-party relationships while identifying strategic opportunities for growth and improved return on investment. The role negotiates contracts and deals, provides problem-solving and strategic advice, manages supplier governance and contractual obligations, ensures policy and risk compliance, and conducts supplier reviews and sourcing activities. It also serves as a people manager, coaching and mentoring Supplier Managers, and evaluates industry trends and market dynamics to identify partners that advance Capital One projects, programs, and products and improve customer experience.

Requirements

  • At least 4 years of experience in Relationship Management.
  • At least 3 years of experience in Contract Management or Deal Negotiation.
  • At least 2 years of experience in Risk Management.
  • At least 5 years of experience with people leadership.
  • At least 3 years of experience supporting, partnering with, and interacting with internal and external senior executives.
  • Impeccable written and oral communication credentials, strategic influencing skills, and the ability to drive agreement through intellect, interpersonal skills, and negotiation skills.

Nice To Haves

  • 3 or more years of experience in the Automotive Industry.
  • 5 or more years of experience in Supplier Management, Relationship Management, or Procurement.
  • 3 or more years of experience in Risk Management.
  • 4 or more years of experience in Contract Management or Deal Negotiation.
  • 3 or more years of experience in Operations, Process, or Project Management.

Responsibilities

  • Partner to negotiate contracts and deals for a fast-paced business group within Capital One.
  • Provide problem-solving and innovative ideas to support internal customers and identify value-generating opportunities, including savings, efficiencies, or revenue growth.
  • Serve as a primary point of contact for third parties and manage effective governance between Capital One and assigned third parties.
  • Build strong internal relationships with key stakeholders to align on business strategy and support well-managed business outcomes.
  • Monitor and ensure successful delivery against third-party contractual obligations; partner with internal risk groups to ensure compliance with relevant policies and procedures.
  • Manage policy requirements for all assigned third-party relationships and plan and lead periodic supplier reviews and assessments.
  • Maintain awareness of the external marketplace related to suppliers and perform sourcing activities where appropriate.
  • Coach and mentor less seasoned Supplier Managers in their professional development.
  • Evaluate industry trends, technological shifts, and market dynamics to identify and engage partners that advance Capital One projects, programs, and products and positively affect customer experience.
  • Use strong written and oral communication, strategic influence, and interpersonal and negotiation skills to drive agreement.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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