Senior Manager, Business Solutions Architecture

findhelp•Madison, WI

5d•Onsite

About The Position

The Senior Manager of the Business Solutions Architecture Team plays a critical leadership role in aligning business analysis efforts with Findhelp’s strategic objectives. This position is responsible for leading a team of Business Analysts and Business Solutions Architects, providing direction, mentorship, and oversight to ensure high-quality execution of features, enhancements, and other R&D initiatives. With a strong understanding of cross-functional collaboration, the Senior Manager drives efficiency, process improvement, and stakeholder alignment across multiple teams.

Requirements

Minimum of 7 years of experience in business analysis, product management, or a related field
2+ years of people management experience
Experience managing complex product areas with multiple stakeholders, systems, and operational dependencies.
Experience mentoring and technical roles in a hybrid work environment
Strong verbal and written communications skills needed to articulate complex, strategic and technical thoughts and ideas effectively to multiple audiences, as well as to listen for meaning and understanding.
Demonstrated experience using modern AI tools to optimize daily tasks, accelerate problem-solving, and scale project impact.
Self -directed and analytical, with experience using data to identify opportunities, prioritize work, and measure success

Nice To Haves

Experience with non-profits, health care or social care organizations preferred

Responsibilities

Lead and mentor the Business Analysts and Business Solutions Architects, fostering professional growth and best practices across the entire product development lifecycle.
Partner with R&D Leadership to define, document, and communicate roadmaps that align with strategic objectives, market trends, and business priorities.
Oversee multiple complex projects, ensuring timely delivery and high quality across initiatives that span multiple teams.
Collaborate with cross-functional teams, including Customer Success, Sales, Marketing, Curation and other teams to align customer and organizational needs to the product roadmap.
Ensure the Business Analyst and Business Solutions Architects team effectively supports R&D teams in the planning and execution of features, enhancements, and bug fixes.
Standardize the process in which the team delivers features.
Establish metrics and reporting frameworks to evaluate the effectiveness of the Business Analyst & Architect team and continuously refine practices.

Benefits

401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program
Leadership Development Training
Paid Volunteering Time