Senior Manager, Business Solutions and Reporting

Bristol Myers Squibb • Tampa, FL

1d • $134,560 - $163,049 • Hybrid

About The Position

As the Senior Manager, Business Solutions and Reporting - People Services (PS), this role involves analyzing and optimizing current and prospective business processes. This role will require to lead efforts to analyze current processes, identify improvement opportunities, and determine effective technical solutions. Managing cross-functional teams and projects focused on optimizing workflows and enhancing operational efficiency. Whether it's evaluating and refining current processes or proposing innovative approaches for new initiatives, your focus will be on delivering strategic solutions that align with the goals of People Services and the broader company strategies and objectives, ensuring their work supports organizational priorities. This position offers an exciting opportunity for a skilled professional to drive impactful changes through comprehensive analysis and the application of cutting-edge technical solutions. If you are passionate about optimizing business processes and have a strong analytical background, we encourage you to apply for this dynamic role.

Requirements

• Bachelor's degree in Business Analytics, Information Technology, or Business Administration (focusing on Information Systems), or a related field.
• 10-12 years’ experience in leadership, consulting, overseeing teams in business solutions, data analytics, and integrations, preferably in a fast-paced business environment.
• Subject matter expert in business solutions, data analytics, and integrations, with advanced knowledge of adjacent disciplines including HR technology, data architecture, and AI applications, including machine learning, natural language processing, and computer vision.
• Demonstrates high emotional intelligence (EQ), with the ability to remain calm and composed under pressure while navigating complex, fast-paced environments.
• Experience with data integration platforms and technologies such as API integrations, ETL processes, and data warehouses.
• Strong analytical and problem-solving skills with the ability to diagnose and propose effective solutions, operating with a high degree of independence and autonomy, requiring guidance only in the most complex or novel situations outside of core area of expertise.
• Excellent communication skills with the ability to work collaboratively in a team environment.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.

Nice To Haves

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and knowledge of big data technologies (e.g., Apache Spark) is desirable.
• Familiarity with low code, no code, software like Quickbase, Workday, PRISM, Power BI, etc.
• Knowledge of business intelligence tools and data visualization is a plus.

Responsibilities

• Lead the development of comprehensive documentation, including business requirements documents, for implemented solutions, integrations, and data flows, ensuring clarity and facilitating knowledge transfer within the organization.
• Proactively identify efficiencies in current processes and independently drive the design of business solutions, workflows, and integrations that enhance operational efficiency across People Services systems and platforms.
• Lead and expand the use of low code/no code technology by establishing best practices and guiding the team in delivering flexible, scalable solutions with speed and agility.
• Guide the resolution of complex business and technical issues, assessing implications on workflows, data integrity, and outcomes across People Services and adjacent disciplines to ensure cohesive, enterprise-aligned solutions.
• Actively listens and provides constructive feedback to peers, proficiently leading discussions to gather pertinent facts, analyzing information, and subsequently contributing to the design, review, and implementation of business solutions, workflows, and integrations, while fostering mutual growth and learning within the team.
• Collaborate closely with cross-functional teams as well as business stakeholders to understand requirements, pain points, and objectives, and translate them into functional/technical specifications and solutions for our IT partners.
• Establish and maintain strong relationships at all levels, communicating effectively with IT partners, business stakeholders, and external vendors to ensure alignment and trust.
• Proactively research and evaluate emerging technologies, AI trends, and industry best practices, bringing forward-looking recommendations that drive innovation and continuous improvement within People Services.
• Strong self-management skills, with a demonstrated ability to independently prioritize, organize, and drive personal and professional development.
• Collaborate with leadership to provide strategic insights, reports, and recommendations based on data analysis and AI-driven insights.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior