Senior Manager, Business Intelligence

Xplore Inc • Markham, ON

3d

About The Position

Xplore Inc. is seeking an experienced and insight-driven Senior Manager, Business Intelligence to lead their BI practice and transform data into strategic, actionable intelligence. This leadership role focuses on analytics, reporting, KPIs, and dashboards to empower business stakeholders in making confident, data-backed decisions. The position reports to the Director of Analytics and involves owning the end-to-end delivery of business intelligence products, from stakeholder alignment on metric definitions to designing scalable dashboards and ensuring reporting accuracy and timeliness. The role includes leading a team of BI analysts and developers, fostering a culture of curiosity, rigor, and continuous improvement.

Requirements

• 8+ years of experience in business intelligence, analytics, or a related field
• 2-3 years of people leadership experience
• Deep expertise in BI reporting, KPI development, dashboard design, and data storytelling
• Demonstrated experience working cross-functionally with business stakeholders to translate needs into analytics solutions.
• Hands-on experience with Databricks including SQL on Databricks, and/or Delta Lake familiarity and AI/BI dashboards
• Experience with BI tools such as Tableau, Power BI, Looker, or similar platforms.
• Strong business acumen — ability to understand organizational priorities and connect them to analytics outputs.
• Exceptional communication and presentation skills; able to explain complex data concepts to non-technical audiences.
• Proven ability to manage competing priorities and deliver in a fast-paced, dynamic environment.
• Highly organized with strong project and stakeholder management capabilities.
• Successful completion of a Criminal Background Check.

Responsibilities

• Define and own the organization's core KPI framework, ensuring metrics are aligned to business goals and consistently understood across teams.
• Design, build, and maintain interactive dashboards and reports that deliver clear, actionable insights to executives and business stakeholders.
• Translate complex datasets into compelling narratives that drive strategic decisions moving beyond data delivery to true insight generation.
• Establish and maintain reporting standards, and documentation across all BI outputs.
• Partner with Finance, Operations, Marketing, Sales, and Product teams to understand their analytics needs and prioritize accordingly.
• Lead, mentor, and develop a team of BI analysts and dashboard developers, setting clear goals and fostering professional growth.
• Conduct regular 1:1s, performance reviews, and career development planning for direct reports.
• Build a high-performing team culture grounded in data quality, intellectual curiosity, and business impact.
• Manage team capacity, project prioritization, and workload distribution effectively.
• Collaborate with data engineering and data platform teams to ensure BI-ready data models and semantic layers are reliable and scalable.
• Leverage Databricks and connected BI tools to build performant, self-serve analytics solutions.
• Identify opportunities for self-service analytics, enabling business users to answer their own questions with confidence.
• Champion data literacy across the organization through training, documentation, and stakeholder enablement.

Benefits

• High-impact role where your insights directly influence executive and business decisions.
• Collaborative analytics team with strong data infrastructure and modern tooling (Databricks ecosystem).
• Autonomy to shape BI strategy and build a team culture you're proud of.
• Supportive leadership team committed to your professional growth and success.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed