Manager, Business Intelligence

FCT • Oakville, ON

1d • Hybrid

About The Position

As Manager, Business Intelligence, you will be responsible for delivering trusted, timely, and actionable insights that support decision-making across the Residential Lending Solutions (RLS) area. Reporting to the Director, Business Excellence & Product Services, this role leads the execution and delivery of business intelligence capabilities, including performance reporting, dashboards, and analytics. Your mandate spans the design, execution, and ongoing delivery of business intelligence solutions, including performance reporting, dashboards, analytics, and adoption across RLS.

Requirements

• 5 -8 years in BI, analytics, or data management
• Strong change-management, communication, and storytelling abilities—you translate complex data topics into clear business value.

Responsibilities

• Develop, deliver, and maintain standardized dashboards, reports, and curated insights for Product, Operations, and Business Excellence stakeholders within RLS.
• Translate business requirements into actionable reporting solutions ensuring accuracy, consistency, and usability.
• Support adoption of Power BI as the primary analytics platform.
• Define, track, and maintain KPIs, SLAs, and performance metrics.
• Support data governance, audit, risk, and compliance reporting needs.
• Identify opportunities to automate reporting and enable self-service analytics.

Benefits

• Employee and Family Assistance Program (EFAP)
• Wellness Essentials
• Group retirement savings plan with company match
• Paid holidays
• Generous paid time off
• Paid volunteer opportunities
• Charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives
• The opportunity to participate in our stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees