Senior Manager, Business Intelligence - Tangerine

Scotiabank • Toronto, ON

1d • Hybrid

About The Position

The Tangerine Data & Analytics team is looking for a strategic and hands-on Senior Manager, Business Intelligence to lead the next generation of reporting, metrics, and self-serve analytics across the bank. As Tangerine grows on the Engine platform, this role will help rebuild and modernize management and functional reporting, set enterprise standards for a shared business metrics layer, and lead conversational analytics as a core part of the Analytics 2.0 vision. The successful candidate will bring strong business judgment, technical depth, and the ability to turn complex data needs into simple, trusted, and scalable solutions.

Requirements

• Master’s degree or higher in Statistics, Mathematics, Economics, Business Administration (MBA), or a related field.
• Strong experience in business intelligence, reporting, analytics, data management, and performance measurement.
• Proven ability to lead teams, set standards, and work across business, analytics, data, and technology teams.
• Experience modernizing reporting infrastructure and building scalable self-serve analytics capabilities.
• Strong understanding of shared business metrics layers, common business definitions, and data products.
• Ability to define standards for agent inputs and quality management, including schemas, examples, golden sets, evaluations, and performance measurement.
• Excellent communication, stakeholder management, critical thinking, and execution skills.

Nice To Haves

• Experience with conversational analytics, AI-enabled analytics, or agent-based analytics solutions is an asset.

Responsibilities

• Lead the optimization and rebuilding of management and functional reporting as the Engine platform launches and grows.
• Create reporting solutions that are simple, reliable, and easy for business teams to use.
• Lead the development and execution of enterprise standards for a shared business metrics layer that centralizes key business metrics across Tangerine.
• Partner with business and analytics teams to define common metrics, data elements, and measurement rules.
• Ensure key metrics built using Engine data remain consistent with legacy reporting so historical trends and analysis remain reliable.
• Identify legacy metrics that cannot be recreated in Engine and escalate them appropriately or help prioritize required changes.
• Lead the execution of conversational analytics, one of the three pillars of Tangerine’s Analytics 2.0 vision.
• Help business users access trusted insights through intuitive, natural language analytics experiences.
• Set standards for how employees and analytics professionals create, train, and manage domain specialist agents.
• Define key inputs for agent creation and management, including table schemas, few-shot examples, golden sets, evaluations, and agent performance measurement.
• Act as a trusted advisor to business leaders on reporting, metrics, self-serve analytics, and agent-enabled insights.
• Build practical roadmaps that connect business priorities with scalable analytics and business intelligence solutions.
• Communicate clearly with technical and non-technical audiences, including senior leaders.
• Lead through change and help teams adopt new reporting, metric, and analytics standards.

Benefits

• Access to thousands of online and in-person courses for career growth.
• Help to save for your future and invest in your total well-being through Tangerine benefits.
• Workspace flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior