Content Manager - Tangerine

Scotiabank • Toronto, ON

2d • Onsite

About The Position

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration. Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work. Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment. Let’s shape the future of banking together!

Requirements

• 5–7 years of relevant experience in content marketing, editorial, publishing, journalism, content strategy, or digital marketing.
• Exceptional writing, editing, storytelling, and editorial judgment skills.
• Experience leading content initiatives from planning and briefing through production, approval, publication, and optimization.
• Strong ability to translate complex business topics into engaging, audience-first content.
• Experience managing content calendars, workflows, stakeholders, and multiple concurrent priorities.
• Proven ability to build relationships and influence outcomes across cross-functional teams.
• Experience working with external agencies, freelancers, content platforms, or production partners.
• Strong understanding of SEO, content performance measurement, and digital content best practices.
• Excellent organizational skills and attention to detail.
• Comfort working in ambiguity, adapting to changing priorities, and balancing strategic thinking with hands-on execution.
• Familiarity with content management systems, project management tools, and AI-enabled content workflows.
• Formal post-secondary education in Marketing, Communications, Journalism, English, or a related discipline.
• AI fluency and curiosity about emerging content technologies.
• Comfort and confidence in adapting new tools and ways of working.
• Ability to drive results in periods of change.
• Track record of fostering an inclusive culture.

Responsibilities

• Lead the development and execution of editorial content across Tangerine's content ecosystem, including content hubs, thought leadership, digital PR, newsletters, and campaign support content.
• Translate business priorities, audience insights, and content strategy into actionable content plans and editorial recommendations.
• Develop compelling content opportunities, story angles, and editorial concepts that align with business objectives and audience needs.
• Serve as an editorial lead by ensuring all content reflects Tangerine's brand voice, editorial standards, and customer-first approach.
• Edit, review, and provide feedback on content to ensure clarity, accuracy, quality, and consistency.
• Own and manage the editorial calendar and content pipeline across key business priorities.
• Lead content from brief through publication, ensuring content is delivered on time, on strategy, and to quality standards.
• Manage content workflows, production schedules, approvals, and stakeholder reviews throughout the content lifecycle.
• Anticipate risks, remove obstacles, and proactively manage competing priorities to maintain delivery timelines.
• Monitor content performance and identify insights, trends, and opportunities to improve future content.
• Partner with analytics, SEO, and paid media teams to ensure content is optimized for discoverability, engagement, and business impact.
• Apply audience insights, search trends, and performance data to shape content recommendations and editorial planning.
• Stay informed on content, publishing, AI, SEO and industry trends and apply relevant insights to enhance Tangerine's content programs.
• Championing a client- obsessed culture
• Leveraging a growth mindset, embracing learning and continuous improvement
• Contributing to a dynamic workplace fostering trust, integrity and inclusion
• Removing obstacles to drive momentum across teams

Benefits

• Access to thousands of online and in person learning experiences
• Competitive benefits
• Programs that support your wellbeing and financial goals
• Scotiabank’s pension & benefits programs (available to permanent employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree