Senior Manager, Business Analytics

Grow Therapy•New York, NY

7h•Hybrid

About The Position

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. We're looking for a Senior Manager, Business Analytics to lead the team that powers data-driven decision-making across Grow. You'll manage the Business Analytics team of 5+ analysts and report into the Senior Director, Business Operations. The scope is horizontal by design: your team partners with leaders across Customer Ops, RCM, Credentialing, Clinical, Strategic Partnerships, Provider Experience, and Finance, giving each function the insights, reporting infrastructure, and recommendations they need to operate effectively. You will define the Business Analytics strategy, build scalable infrastructure, and lead the team that ensures leaders have the insights and tools they need to operate effectively

Requirements

8+ years of experience in a quantitative role within fast paced technology environments, including experience leading data analytics teams that support multiple departments across a company.
Managed a team of 5+ analysts and have experience scaling a team's size and its bar for output at the same time
Operate horizontally by instinct: comfortable holding many stakeholders and domains at once rather than specializing in one
Track record of coaching analysts from "technically correct" to "here's what this means and what we should do"
Outcomes-obsessed, and can point to specific business changes your team drove, not just the projects it shipped
Genuine, hands-on fluency with AI tools, with a real example of turning AI-driven work into a measurable change in team output
Operated in a growth-stage environment, and are comfortable with ambiguity and shifting priorities rather than running a narrow function inside a large, stable org
Strong stakeholder management and communication skills, and are comfortable partnering with and presenting to senior leadership
Fluent in SQL with the ability to both set technical direction and roll up your sleeves on complex analyses or modeling work
Proven track record of partnering with Operations, Finance, and GTM teams to influence strategy, execution, and tradeoffs through data and clear communication.
Motivated by improving access to mental health care and energized by owning ambiguous, high impact problems

Responsibilities

Define and lead the Business Analytics strategy for every operational function at Grow, managing a pod-based team that supports Grow horizontally across multiple departments
Partner directly with department leaders to turn ambiguous business questions into clear analysis, and clear analysis into decisions
Own the development of dashboards, reporting frameworks, and KPIs that give departments what they need to operate and make decisions
Lead, coach, and scale a team of analysts, moving them from executing requests to owning the recommendations that drive business impact
Build an AI-native analytics team by staying constantly current on new AI tools and capabilities for data and applying them to make your team more effective and efficient
Communicate insights and recommendations clearly to senior stakeholders, partnering with leaders to influence strategy, execution, and tradeoffs through data

Benefits

Comprehensive medical, dental, vision, life, and disability coverage.
No cost access to therapy through the Grow platform (available to US employees)
Retirement savings programs and equity opportunities to help you invest in your future.
Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge
Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.
Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.
Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.
Pre tax commuter benefits to support teammates working from one of our hub locations.
Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.
A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.