Senior Manager, Business Analyst

Scotiabank • Toronto, ON

59d • Onsite

About The Position

The Senior Manager, Business Analyst (BA) is accountable for leading and evolving the Business Analysis capability to enable a modern, Digital Agile operating model across Global Wealth Management (GWM). This people leader will report to the Digital Product leadership and ensure BAs are positioned as strategic delivery partners – embedded in persistent teams driving decision quality, backlog readiness, and delivery predictability. This role plays a critical part in shifting delivery to a continuous discovery, definition, and execution model, improving speed to value while reducing rework, risk, and dependency-driven delays. This role sets and enforces quality standards that drive velocity, predictability, and a shared understanding across product, design, and technology. The leader will build BA capability from discovery to delivery, ensuring consistently ready backlogs, partnering with product leadership to align BA capacity to funded OKRs and delivery commitments.

Requirements

• Bachelor’s degree in business, Technology, or related field
• 8+ years of experience in business analysis, digital delivery, or related roles, with demonstrated people leadership experience
• Strong expertise in digital business analysis, agile delivery, and requirements management
• Proven experience leading and developing high performing analyst teams
• Exceptional stakeholder management and communication skills
• Strong critical thinking and problem-solving capabilities, with the ability to operate at both strategic and execution levels

Nice To Haves

• Financial services or wealth management experience preferred

Responsibilities

• Provide direct people leadership to ~11 BA’s in GWM Digital, establishing clear role expectations and performance standards positioning the BA practice as outcome-oriented delivery partners.
• Be accountable for hiring, onboarding, coaching and development plans, performance management, and succession planning, with a strong focus on developing the BA capability across the delivery spectrum.
• Define, maintain, and enforce enterprise grade BA standards and ways of working that operationalize the agile model & act as the functional quality authority for requirements and backlog artefacts, ensuring delivery readiness, predictability, and alignment across product, design, and technology. You will evolve the BA practice to align with modern digital product and agile delivery models.
• Own BA capacity planning and allocation across digital portfolios, with a focus on aligning BAs to persistent product portfolios and stable teams to enable sustained velocity. You will proactively identify and mitigate risks related to capacity, skill, or structural constraints when staffing choices create delivery risk.
• Serve as the functional authority for BA across Product, Technology, Design, Operations, Risk and Compliance, resolving cross-functional constraints that impact the team’s ability to deliver. You will partner with product to translate strategy and funded OKRs into executable roadmaps with delivery commitments and represent the BA function in portfolio and prioritization forums to surface risks and trade-offs.
• Be accountable for ensuring BAs directly enable agile delivery teams through sustained backlog readiness, disciplined refinement and sprint execution, and effective cross-team collaboration. You will use delivery outcomes, velocity, and readiness metrics to identify issues and drive continuous improvement from discovery to development & lead BA contribution to large-scale transformation initiatives by ensuring business and process change is clearly defined, decision-ready, and executable.
• Direct activities consistent with Scotiabank’s risk culture and risk appetite while creating an environment in which the team operates in accordance with the Scotiabank Code of Conduct and all applicable regulatory and compliance requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager