Senior Business Analyst

Delta Dental Of Missouri • Saint Louis, MO

1d • Hybrid

About The Position

We’re looking for a Senior Business Analyst to join Delta Dental of Missouri—someone who thrives at the intersection of business and technology and can translate complex needs into smart, scalable solutions. In this hybrid role, you’ll collaborate with stakeholders, developers, and product teams to drive Agile delivery, enhance user experiences, and support seamless system integrations. You’ll bring strong analytical skills, hands-on technical expertise (coding, APIs, data), and a passion for continuous improvement. If you enjoy turning ideas into impactful solutions and working across teams to make it happen, this is your opportunity to make a difference. Join Delta Dental of Missouri and help shape the future of how we deliver value through technology. Position Summary We are seeking a Senior Business Analyst (BA) with a strong coding background and Agile expertise to bridge the gap between business needs and technical implementation. This role requires a mix of business analysis, software development knowledge, and Agile methodologies to ensure seamless collaboration between stakeholders, developers, and product teams. The ideal candidate will have hands-on experience in coding, system analysis, and translating business requirements into technical solutions.

Requirements

• 5+ years of experience as a Technical Business Analyst, Business Analyst, Software Developer, or similar hybrid role.
• Experience with requirements gathering BRD, FRD, user stories, acceptance criteria, and process modeling.
• Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business-friendly language.
• Experience or Familiarity in creating Prototypes or Wireframes using tools like Figma, Miro or Sketch
• Coding background in Python, JavaScript, SQL, Angular, node.js, C# or similar programming languages.
• Familiarity or experience with databases, APIs, and system integrations.
• Experience collaborating with SaaS application teams for integrating, enhancements and support.
• Deep understanding of Agile methodologies (Scrum, Kanban, SAFe) and experience working in Agile teams.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience in health/dental care insurance is a plus.

Nice To Haves

• Knowledge of JIRA, Confluence, or other Agile tools.
• Understanding of DevOps, CI/CD pipelines, and cloud platforms (AWS, Azure, or GCP).
• Understanding of UX/UI principles, wireframing, and prototyping tools.
• Certifications such as Certified Scrum Master (CSM), PMI-PBA, CBAP, or Agile BA.

Responsibilities

• Gather, analyze, and document business and technical requirements, ensuring alignment with organizational goals.
• Work closely with developers, architects, and product managers to translate business needs into technical specifications.
• Conduct gap analysis, impact assessments, and feasibility studies for new initiatives.
• Create and refine wireframes, mockups, prototypes, workflow diagrams, and functional models to support solution design and stakeholder alignment.
• Collaborate with UX/UI designers, product owners, and engineering teams to improve user experience and usability.
• Support business process modeling, workflow analysis, and operational improvement efforts.
• Facilitate stakeholder meetings, requirements workshops, and solution discussions.
• Define and refine user stories, acceptance criteria, and process flows in Agile environments.
• Partner with engineering and architecture teams to support solution design and technical implementation.
• Work with APIs, databases, system integrations, and SaaS platforms to ensure alignment between business and technical requirements.
• Assist with data analysis, validation, troubleshooting, and system testing activities.
• Collaborate with QA teams to define test scenarios, validate outcomes, and support defect resolution.
• Support release readiness, implementation planning, and production support activities as needed.
• Maintain understanding of enterprise applications, digital platforms, and integration patterns.
• Work with APIs, databases, and system integrations to ensure technical feasibility.
• Collaborate on test cases, debugging, and data validation when needed.
• Act as a liaison between business stakeholders and technical teams to ensure smooth Agile delivery.
• Participate in daily stand-ups, sprint planning, retrospectives, and backlog grooming.
• Assist in prioritizing features and enhancements based on business value and technical complexity.
• Support QA testing efforts by defining test cases, verifying results, and ensuring quality.
• Create and maintain business requirements documents, process flows, technical documentation, and user guides.
• Create and maintain technical documentation, process workflows, and user guides.
• Identify process inefficiencies and recommend automation or system enhancements.
• Ensure data-driven decision-making by analyzing trends, system usage, and performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed