Senior Manager, Blue Rewards Partnerships & Enablement

BMO•Toronto, ON

1d•CA$86,000 - CA$160,000

About The Position

As part of BMO’s North American Retail & Small Business Payments department, the Blue Rewards Product and Partnerships team develops and executes product and partnership strategies to drive financial performance and deliver an exceptional customer experience for Blue Reward credit card suite. This role will lead the partnership development and execution of Blue Rewards credit cards that extend reach, drive engagement and add value for the BMO cardholder. The Sr Manager – Blue Rewards Partnership Strategy and Enablement is accountable for, development, execution and coordination of payments partnerships for BMO Blue Rewards in the Canadian market.

Requirements

Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred
3+ years credit card product management experience
2+ years partner relationship management experience
Management consulting or Strategy experience preferred
Strong track record delivering results in ambiguous and challenging situations
P&L management experience preferred
Data fluency is an asset
Excellent business acumen and strategic planning
Proven ability to establish conducive working relationships with partners and managers across different business units and groups
Proven ability to influence without authority and drive change
Excellent communication skills (oral and written) with ability to frame and effectively communicate complex problems
Negotiation, business / partnership development, value creation
Excellent problem solving skills
Strong financial, quantitative, analytic and business casing skills
Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives
Strong time management and project management skills
Team-oriented, collaborative and flexible
Leadership skills
Strong attention to detail

Responsibilities

Target, develop and negotiate new partnerships that are aligned to Blue Rewards Credit Card Value prop
Act as thought leader for how to integrate BMO’s various partnerships into BMO’s Blue Rewards credit card and loyalty strategy
Lead implementation and execution of partnership strategies
Lead Integration and coordination with Blue Rewards Loyalty program to ensure management and growth of partnerships
Target, develop and negotiate new partnerships that are aligned with BMOs objectives in the credit cards business
Develop a strategic, competitive and financial framework in which to assess the value, complexity and strategic alignment of various partnerships for our Blue Rewards Credit Cards
Review, assess and optimize the economics and incremental value added by various partners
Provide recommendations on short- and long-term options and socialize them with senior leaders
Support the tracking of expected benefits due to projects delivered by the team
Negotiating with the partners and owning the entire business development / sales cycle, will own the creation of pitch documents etc.
Responsible for driving business growth within BMO.
Develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.
Act as thought leader for how to integrate BMO’s various partnerships into BMO’s Blue Rewards Credit Card and loyalty strategy
Develop and lead the execution of product and portfolio strategies based on deep consumer insights
Anticipate and respond to changing customer needs with high-quality, cost-effective product solutions that are easy to sell, service, and use
Continually monitor the competitive environment to ensure the product offering is top tier, innovative, and delivers significant value as well as an exceptional customer experience
Frame and elevate strategic issues and priorities within the portfolio to secure funding
Lead implementation and integration projects
Effectively manage all contractual and supplier management requirements for new partners
Liaise with other lines of business including other areas of the payments team (Acquisition, Small Business, Customer Engagement) and more broadly across the bank (Segments, Blue Rewards Loyalty, EDB, etc.)
Manage risk related to the portfolio and ensure compliance with all laws, rules and BMO policies
Act as lead integrator with coordinator with Blue Reward Loyalty Program
Lead and coordinate activities that overlap across BMO Credit Cards and Blue Rewards team
Act as primary relationship manager with Blue Rewards team
Track, report and manage on progress and growth of partnerships