Senior Manager/Associate Director, Sales Operations and Analytics

Hansa Biopharma•New York, NY

2d•Hybrid

About The Position

Manage Sales Operations & Analytics function for Commercial. The individual will report to the VP Business Operations and Analytics. This role will be based at our NYC (Manhattan) office when opened and will require the individual to be at a daily commuting distance from NYC on the hybrid schedule 3 -4 days a week.

Requirements

Bachelor’s degree in Data Analytics, Business, Life Sciences or related field required
Senior Manager: 3+ years pharmaceutical/biotech commercial operations experience
Associate Director: 5+ years pharmaceutical/biotech commercial operations experience
Experience in Sales Operations, Incentive Compensation, Reporting, CRM Management, Analytics, Secondary Data, APLD
Proficiency in MS Office and Python

Nice To Haves

Master’s degree in Business or Data Analytics preferred
Rare disease experience preferred

Responsibilities

Manage the operations of Power BI for reporting
Track KPIs across US and EU commercial organization
Maintain performance dashboards
Manage the operations of Salesforce CRM
Administer Salesforce CRM platform for daily operations, user training, data updates, issue resolution, etc.
Drive adoption and optimization of Salesforce CRM tools including Agentforce, analytics platforms, and omnichannel engagement solutions
Manage digital engagement channels including next-best-action tools
Manage field operations including Sales, Medical Affairs and Market Access account targeting, alignment, call planning
Manage incentive compensation administration including plan design, goal setting, administration, and performance tracking
Pull data from syndicated data sources, understand data strengths/weaknesses and plan data utilization for downstream analyses
Generate insights from secondary data sources for relevant disease states
Ensure compliance with all applicable policies and regulations
Other related duties as assigned