Senior Manager Application Engineering & On-Site Representatives
About The Position
This position is with Henkel's Adhesive Technologies business unit, which focuses on providing customers with adhesives, sealants, and functional coatings to give them a competitive advantage. The role involves managing and developing application engineering and onsite representatives at various OEMs, standardizing processes, leveraging market insights, driving strategy, leading projects, and providing high-level support to key customers. The position also requires collaboration with cross-functional teams, development of innovative solutions, oversight of lab operations, customer technical training, and driving continuous improvement through data analysis.
Requirements
- Bachelor's degree with a minimum of ten years' experience in a related field
- Ability to coach, mentor, and develop Application Engineering and Plant Representative teams
- Expertise in body assembly adhesives and paint shop sealer applications
- Knowledge of paint shop metal pretreatment chemistries
- Ability to lead and manage teams ranging from entry-level to subject matter experts across Michigan and Ohio
- Willingness to travel 40–50% across the U.S. and Ontario, Canada
Responsibilities
- Manage and develop application engineering and onsite representatives at various OEMs across the region
- Standardize and enhance processes, tools, and customer experience globally
- Leverage market and customer insights to track industry trends and inform strategy
- Drive and execute strategic business units/segment strategy with global alignment and technical support
- Lead regional/global projects, product recommendations, demos, and troubleshooting
- Deliver high-level support to key and critical customers, including innovation and value quantification
- Collaborate cross-functionally (sales, marketing, R&D) to align solutions and drive customer value
- Develop innovative adhesive/process solutions with application equipment teams
- Oversee lab operations, workflow prioritization, and reporting
- Lead customer technical training (on-site, webinars, academies)
- Drive continuous improvement through KPI analysis and data-driven decisions
Benefits
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
