Senior Manager - Amex Ads Product
American Express•New York, NY
•$123,000 - $215,250
About The Position
The Senior Manager, Amex Ads Product is part of the Digital Advertising team within Membership Portfolio Services and supports the growth of American Express’s digital advertising network. The network introduces new channels for advertisers to engage Amex customers across digital platforms such as Amex Travel, Resy, and the Amex App. The role owns the product roadmap for digital advertising capabilities and offerings, including ad serving, order management, and ad placements and formats. It is responsible for designing, developing, and deploying these capabilities in partnership with engineering teams, assessing external technology solutions when needed, and establishing compliance and risk guardrails. The position reports to the Director, Amex Ads Product.
Requirements
- Bachelor’s degree.
- 4 or more years of product development, product management, and/or strategy experience.
- Exceptional problem-solving skills and ability to understand complex technical systems, identify issues, and develop solutions.
- Strategic mindset and ability to work amid ambiguity, identify growth opportunities, and define an execution plan.
- Self-starter with experience leading complex projects end-to-end.
- Strong attention to detail and organizational skills.
- Excellent communication and presentation skills, with proficiency in Microsoft PowerPoint.
- Strong collaboration and relationship management skills, including engaging and aligning internal and external partners.
- Customer-centric mindset and strong business acumen, with a focus on scalable monetization, advertising performance, and customer experience.
- Strong analytical skills and comfort with advertising experimentation, with proficiency in Microsoft Excel.
Nice To Haves
- Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for advertising, marketplaces, and/or multi-sided platforms.
- Ability to develop and execute a product vision and strategy and maintain a prioritized backlog.
- Technical understanding of the product development process.
- Experience managing digital advertising products and leading technology scrum teams in an agile environment, including software developers, engineers, and architects.
- Experience translating business requirements into technology specifications such as features and user stories, and ensuring high-quality technology deliverables.
- Experience working with American Express product owners and technology teams, and influencing without authority to achieve business goals.
- Experience with backlog management software such as JIRA.
Responsibilities
- Own the product roadmap for Amex advertising systems, including ad serving, order management, and self-service capabilities, aligned with Digital Advertising team priorities.
- Identify, design, and launch advertising placements and formats, including display, native, sponsored listings, and email.
- Lead development and deployment of advertising capabilities across platforms such as Amex Travel, Resy, and the Amex App, working with product, technology, marketing, control management, and legal teams.
- Translate business requirements into actionable technology specifications, including features and user stories, for engineering teams.
- Track delivery, prioritize engineering effort as needed, and manage an active backlog.
- Lead regular standups with technology owners and provide technology leadership updates on progress and potential blockers.
- Help resolve technology issues and identify opportunities to automate processes.
- Assess external technology solutions to address internal capability gaps and manage the associated third-party lifecycle.
- Establish compliance and risk processes and controls, and lead the New Product Approval process for new capabilities.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Medical, dental, vision, life insurance, and disability benefits
- Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, for pregnancy, adoption, or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
