About The Position

The Senior Manager, Americas IT ERP and Financial Applications, IT Solutions, is responsible for ensuring the stability, compliance, and strategic advancement of Finance and Procurement systems. The role is the primary liaison between Finance and IT organizations and provides end‑to‑end ownership and oversight of critical applications including SAP ECC, SAP Ariba, Veeva eDocs, Concur and related financial platforms supporting operational data, financial close, audit readiness, and procurement operations across GxP and Non GxP environments. This role also ensures technology solutions are closely aligned with business priorities and regulatory requirements by translating business needs into clear IT initiatives, multi year roadmaps and short-term System Development Lifecycle plans aligned with the broader enterprise strategy. The role manages service delivery through on/near/offshore managed service partners, monitors performance against SLAs, and leads issue escalations and resolutions to ensure operational excellence. It owns vendor relationships and contract oversight for mission critical financial systems. During monthly, quarterly, and year‑end close cycles, the role partners closely with Finance to ensure system stability and timely issue resolution. Additionally, this role plays a key part in supporting internal and external audits, ensuring appropriate controls, documentation, and remediation processes are in place. As the primary IT owner for financial application initiatives, the role coordinates activities across cross‑functional teams to ensure successful delivery, adoption and sustained performance.

Requirements

  • Bachelor's degree in the field of computer science, information science, management information systems, or business administration
  • Minimum of 8-10 years related work experience
  • Experience leading and managing teams
  • Strong business analysis skill and experience, including development of business/IT vision and strategy, requirements definition, process modeling, and operating model design
  • Strong technical knowledge of systems and applications within the applicable functional business area
  • Strong understanding of applicable business function including principles, practices, and procedures
  • Strong understanding of project management principles and Systems Development Life Cycle standards
  • Experience in managing application / system changes in accordance with cGxP policies

Nice To Haves

  • Master of Business Administration with technology as a core component preferred

Responsibilities

  • Ensuring the stability, compliance, and strategic advancement of Finance and Procurement systems.
  • Serving as the primary liaison between Finance and IT organizations.
  • Providing end-to-end ownership and oversight of critical applications including SAP ECC, SAP Ariba, Veeva eDocs, Concur and related financial platforms.
  • Ensuring technology solutions are aligned with business priorities and regulatory requirements.
  • Translating business needs into IT initiatives, multi-year roadmaps, and short-term System Development Lifecycle plans.
  • Managing service delivery through managed service partners and monitoring performance against SLAs.
  • Leading issue escalations and resolutions to ensure operational excellence.
  • Owning vendor relationships and contract oversight for financial systems.
  • Partnering with Finance to ensure system stability and timely issue resolution during close cycles.
  • Supporting internal and external audits, ensuring appropriate controls, documentation, and remediation processes.
  • Coordinating activities across cross-functional teams for successful delivery, adoption, and sustained performance of financial application initiatives.

Benefits

  • Annual Incentive Plan
  • Company employee benefit programs
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