Senior Manager - Aftermarket Operations

Oshkosh•Terre Haute, IN

54d•$117,000 - $202,400•Onsite

About The Position

The Senior Manager – Aftermarket Operations will lead JLG’s reset and certification programs to deliver exceptional quality, consistency, and customer value. In this pivotal role, you’ll drive operational excellence across all reset facilities, ensuring alignment with business strategy while fostering a culture focused on safety, efficiency, and continuous improvement. This is a high-impact leadership opportunity to shape the future of JLG’s aftermarket operations and strengthen our position as an industry leader in lifecycle solutions. YOUR IMPACT These duties are not meant to be all-inclusive and other duties may be assigned.

Requirements

Bachelor’s degree in business, marketing, engineering or related field and eight (8) or more years of relevant experience (equivalent to twelve (12) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role .
Two ( 2) or more years of management experience.
Ability to travel up to 70%, this is highly dependent on business cycle and needs.

Nice To Haves

Four (4) or more years of Project Management and/or Aftermarket experience.
Business to Business (B2B) experience.
Master’s degree preferred (MBA, Marketing, Engineering, or related field)

Responsibilities

Oversees leaders within the Reset manufacturing locations and has responsibility over other non-manufacturing functions (HR, Safety, etc.) on the daily work flow and setting standards to ensure on-time production and quality objectives are met.
Provide guidance and leadership of manufacturing process for multiple reset production facilities
Interact with external customers and segment leadership on a frequent basis.
Design manufacturing objectives and work plans for areas or facility of responsibilities; delegates assignments and ensures accountability for successful completion.
Analyze capital budget investment opportunities and make recommendations to operations/segment leads.
Partner with peers within Operations to strategically select and develop operations talent.
Support the performance management process and executes in regard to supporting career development and growth for team members and leaders.
Provides input to strategic plan: including timelines, reports, Key Performance Indicators (KPIs) and communications.
Research and implement the appropriate application of continuous improvement tools and techniques in meeting manufacturing objectives.
Collaborate with Operations leaders on labor planning to ensure proper staffing levels to service the business while effectively managing overhead costs.