Sales Manager Aftermarket

The Cook & Boardman Recruiting TeamAlexandria, VA
3dOnsite

About The Position

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. The Aftermarket Sales Manager is responsible for generating revenue by engaging current and prospective customers through strategic outbound calling, one-to-one communications, social engagement, field marketing and more. Also oversees other sales representatives to help drive sales. The primary purpose is to create opportunities for the sales of Doors, Frames and Hardware, and ultimately become a trusted advisor to customers such as, K-12 Schools, Healthcare, and College/ Universities.

Requirements

  • Associate’s or Bachelor’s Degree, or an equivalent combination of education/experience
  • At least 5-7 years of related sales experience in construction and/or building supply sales
  • Experience with high volume cold calling and sales management
  • Supportive leadership skills
  • Strong Customer Relations skills and ability to build rapport
  • Strong Verbal and written communication skills
  • Proficient computer skills, including mainframe programs and Microsoft Office Suite
  • Must have good attention to details and strong organizational skills
  • Ability to be persuasive and influential in verbal and written communications
  • Working knowledge of Door Hardware, Locks and Access Control
  • Strong interpersonal skills

Responsibilities

  • Obtain, maintain, and optimize customer relations through planned and regular sales visits and communications for given territory
  • Call on predefined customer and prospect lists to generate sales opportunities and follow up on new leads and opportunities within a competitive, fast-paced sales environment
  • Work with in house sales and install staff to build customer base and sales figures.
  • Obtain orders and establish new business by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
  • Work with your team to service and build upon existing accounts, including resolving customer complaints by investigating problems
  • Achieve or exceed department quotas, sales goals and objectives, and deadlines
  • Identify target prospects and create strategic action plans to develop the accounts as customers
  • Ensure the department follows up on all customer leads from external and internal sources
  • Communicate regularly with key decision makers, such as: directors of maintenance and/or security, school superintendents and locksmiths
  • Contribute to team effort by accomplishing related results as needed
  • All other duties as assigned

Benefits

  • Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
  • Work-Life Balance: Generous paid time off for rest, family, and self-care.
  • Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
  • Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
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