Sales Manager Aftermarket

Cook & Boardman Group•Alexandria, VA

About The Position

The Aftermarket Sales Manager is responsible for generating revenue by engaging current and prospective customers through strategic outbound calling, one-to-one communications, social engagement, field marketing and more. Also oversees other sales representatives to help drive sales. The primary purpose is to create opportunities for the sales of Doors, Frames and Hardware, and ultimately become a trusted advisor to customers such as, K-12 Schools, Healthcare, and College/ Universities. Essential Functions Obtain, maintain, and optimize customer relations through planned and regular sales visits and communications for given territoryCall on predefined customer and prospect lists to generate sales opportunities and follow up on new leads and opportunities within a competitive, fast-paced sales environment Work with in house sales and install staff to build customer base and sales figures. Obtain orders and establish new business by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors Work with your team to service and build upon existing accounts, including resolving customer complaints by investigating problemsAchieve or exceed department quotas, sales goals and objectives, and deadlines Identify target prospects and create strategic action plans to develop the accounts as customers Ensure the department follows up on all customer leads from external and internal sources Communicate regularly with key decision makers, such as: directors of maintenance and/or security, school superintendents and locksmiths Contribute to team effort by accomplishing related results as needed All other duties as assigned

Requirements

Associate’s or Bachelor’s Degree, or an equivalent combination of education/experience
At least 5-7 years of related sales experience in construction and/or building supply sales
Experience with high volume cold calling and sales management
Supportive leadership skills
Strong Customer Relations skills and ability to build rapport
Strong Verbal and written communication skills
Proficient computer skills, including mainframe programs and Microsoft Office Suite
Must have good attention to details and strong organizational skills
Ability to be persuasive and influential in verbal and written communications
Working knowledge of Door Hardware, Locks and Access Control
Strong interpersonal skills

Responsibilities

Obtain, maintain, and optimize customer relations through planned and regular sales visits and communications for given territory
Call on predefined customer and prospect lists to generate sales opportunities and follow up on new leads and opportunities within a competitive, fast-paced sales environment
Work with in house sales and install staff to build customer base and sales figures.
Obtain orders and establish new business by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
Work with your team to service and build upon existing accounts, including resolving customer complaints by investigating problems
Achieve or exceed department quotas, sales goals and objectives, and deadlines
Identify target prospects and create strategic action plans to develop the accounts as customers
Ensure the department follows up on all customer leads from external and internal sources
Communicate regularly with key decision makers, such as: directors of maintenance and/or security, school superintendents and locksmiths
Contribute to team effort by accomplishing related results as needed
All other duties as assigned