Senior Management and Program Analyst (Senior Business Operations Specialist)

Export-Import Bank of the United States•Washington, DC

13h

About The Position

The Office of Business Services (OBS) provides administrative and programmatic support to OBS leadership, Export-Import Bank of the United States leadership, and agency staff. OBS administers EXIM’s Travel Program, including oversight and processing of travel authorizations, vouchers, and expense reports; coordination of official passport and visa requirements; and interpretation, implementation, and maintenance of EXIM travel policy. The program is expected to deliver travel services efficiently, accurately, and in compliance with the Federal Travel Regulation (FTR) and applicable agency policies and procedures. The Senior Management and Program Analyst analyzes complex program operations, identifies systemic deficiencies, evaluates program effectiveness, interprets regulations, resolves unusual travel issues, and assesses passport and visa risks. The role monitors expenditures and obligations, establishes performance measures, evaluates training effectiveness, and oversees administrative IT projects. It also advises on travel authorizations and vouchers, provides passport and visa guidance, and recommends policy and internal-control improvements. The position oversees travel program operations and develops recommendations to improve the safety, reliability, efficiency, and effectiveness of local, domestic, and international travel.

Requirements

U.S. citizenship.
One year of specialized experience equivalent to the GS-12 level in the Federal service or an equivalent pay system.
Experience analyzing programs, policies, and procedures to identify deficiencies and recommend improvements in efficiency and compliance.
Experience interpreting federal travel regulations and agency policies to resolve complex travel, voucher, passport, and visa issues.
Experience analyzing budgets and expenditures to assess administrative systems and projects for improved program performance and resource management.
Specialized experience must be documented on the resume; education cannot substitute for experience at the GS-13 grade level.
Meet time-in-grade requirements by November 16, 2026.
Complete a background and security/suitability investigation.
A one-year probationary period may be required.
Disclose current or recent political-appointee employment if applicable.
May be required to disclose personal and immediate-family financial holdings, outside positions, and interests.
If applicable, male applicants born after December 31, 1959, must certify Selective Service registration or exemption.

Responsibilities

Analyze complex program operations and identify systemic deficiencies.
Evaluate travel program effectiveness and recommend corrective actions and improvements.
Interpret regulations and resolve unusual travel issues, including complex travel, voucher, passport, and visa matters.
Analyze passport and visa risks and recommend corrective actions.
Monitor expenditures and obligations and assess resource management.
Establish performance measures and assess training effectiveness.
Oversee administrative information technology projects.
Advise on travel authorizations and vouchers and provide passport and visa guidance.
Recommend improvements to travel policies and internal controls.
Oversee travel program operations, identify emerging issues and improvement opportunities, and develop recommendations to improve travel safety, reliability, efficiency, and effectiveness.