Senior Management and Program Analyst (Senior Business Operations Specialist)

Export-Import Bank of the United States•Washington, DC

11h

About The Position

The Senior Management and Program Analyst works in the Office of Business Services (OBS), which provides administrative and programmatic support to OBS leadership, Export-Import Bank of the United States leadership, and agency staff. OBS administers EXIM’s Travel Program, including oversight and processing of travel authorizations, vouchers, and expense reports; coordination of official passport and visa requirements; and interpretation, implementation, and maintenance of travel policy. The office ensures travel services are efficient, accurate, and compliant with the Federal Travel Regulation (FTR) and applicable agency policies and procedures. The position analyzes complex program operations and identifies systemic deficiencies; evaluates travel program effectiveness; interprets regulations; resolves unusual travel issues; analyzes passport and visa risks; and recommends corrective actions. It also monitors expenditures and obligations, establishes performance measures, assesses training effectiveness, and oversees administrative IT projects. The analyst advises on travel authorizations and vouchers, provides passport and visa guidance, and recommends policy and internal-control improvements. The role oversees travel program operations, identifies emerging issues and opportunities for improvement, and develops recommendations to improve the safety, reliability, efficiency, and effectiveness of local, domestic, and international travel.

Requirements

U.S. citizenship.
Successful background and security/suitability investigation.
May be required to serve a one-year probationary period.
One year of specialized experience equivalent to the GS-12 level in the Federal or another equivalent pay system.
Experience analyzing programs, policies, and procedures to identify deficiencies and recommend improvements in efficiency and compliance.
Experience interpreting federal travel regulations and agency policies to resolve complex travel, voucher, passport, and visa issues.
Experience analyzing budgets and expenditures to assess administrative systems and projects for improved program performance and resource management.
Specialized experience must be documented on the resume; education cannot substitute for experience at the GS-13 grade level.
Applicants must provide required details for each listed work experience, including organization, title, salary/series/grade where applicable, dates, hours per week, and relevant experience.
All requirements must be met by November 16, 2026.
Current or recent political appointees must disclose their status or employment within the past five years.
May require financial disclosure of personal and immediate family financial holdings, outside positions, and interests.

Responsibilities

Analyze complex program operations and identify systemic deficiencies.
Evaluate travel program effectiveness and recommend corrective actions.
Interpret regulations and resolve unusual travel issues, including travel, voucher, passport, and visa matters.
Analyze passport and visa risks and recommend corrective actions.
Monitor expenditures and obligations and assess administrative systems and projects for improved performance and resource management.
Establish performance measures and assess training effectiveness.
Oversee administrative IT projects and travel program operations.
Advise on travel authorizations and vouchers and provide passport and visa guidance.
Recommend improvements to policies and internal controls.
Identify emerging issues and opportunities to improve the safety, reliability, efficiency, and effectiveness of local, domestic, and international travel.