Senior Maintenance Technician - Rosebeach Apartments
About The Position
UDR, Inc. is seeking a Senior Maintenance Technician to join their team at Rosebeach Apartment Homes, an apartment community with 174 homes in La Mirada. This role focuses on providing first-class service to residents, ensuring customer happiness and retention. The Senior Maintenance Technician will be responsible for maintaining the community's appearance and cleanliness, responding to resident maintenance requests, preparing units for occupancy, and maintaining tools and equipment. The position also involves assisting the Maintenance Manager with inventory, contractor supervision, and training new technicians. A key aspect of the role is fostering positive resident relationships and identifying opportunities to improve resident satisfaction. After-hours on-call rotation is required.
Requirements
- Maintenance experience in the multi-family, hospitality, or similar industry
- Competency in residential plumbing, electrical, HVAC, appliance repair, painting, and drywall
- Customer service experience
- Proficient in the use of modern technology, especially computers and smartphones
- Valid driver’s license
- Rotating on-call responsibility
Nice To Haves
- Knowledge of and experience in carpentry
Responsibilities
- Maintain the overall appearance and cleanliness of the community, ensuring grounds, amenities, building exteriors/interiors, market-ready units, breezeways, curbs, signage, leasing office, garbage areas, and parking lots are free of debris, trash, and graffiti.
- Report all deficiencies and risk management safety issues immediately.
- Respond to resident requests for maintenance and service, taking appropriate action to repair and/or restore service within quality and time standards.
- Perform electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning, painting, patching, texturing, basic apartment cleaning, and other miscellaneous equipment maintenance and repairs to ensure apartments are ready for occupancy.
- Maintain tools and equipment, ensuring they are in proper working order, requesting replacements as necessary, and assisting in stocking inventory.
- Assist Maintenance Manager with ordering supplies/equipment to maintain appropriate inventory levels within budget guidelines.
- Assist with scheduling and supervising contractors.
- Assist in training and mentoring new Maintenance Technicians and/or Apprentices.
- Foster an on-going positive relationship with residents, confirming their expectations are being fulfilled.
- Identify, communicate, and implement opportunities to improve resident happiness and service.
- Provide superior customer service to internal and external customers.
- Perform other duties as assigned or as necessary.
Benefits
- Company matched 401(k)
- Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)
- Company observed holidays
- Discounts to live in their communities
- Tuition reimbursement
- Company sponsored events
- Community service days
- Annual President's Club
- Medical, Dental, Vision Plans
- Medical Flexible Spending Account
- Dependent Care Spending Account
- Lifestyle Spending Account
- Supplemental Term Life Insurance
- Voluntary Cancer Insurance
- Supplemental Short-Term Disability Insurance / AD&D Insurance
- Voluntary Long Term Care Insurance
- 401(k) Plan with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
