Senior Maintenance Tech-Residential Unit

AJ Dwoskin & Associates•Fairfax, VA

About The Position

This position supports the Maintenance Supervisor and is responsible for maintaining and generally upkeep occupied and vacant apartments, common areas, buildings, and grounds. The Senior Maintenance Technician completes and oversees service requests and apartment turnarounds, and may perform other related duties as required. Management may modify duties to meet business needs. In the absence of the Maintenance Supervisor, the technician oversees Maintenance Technicians, assigns service tickets, and tracks work orders in the Yardi system. The role also includes completing apartment turnarounds within five days, performing preventive maintenance twice per year, maintaining building interiors and exteriors, and caring for common areas, grounds, and curb appeal. The position requires rotating on-call shifts that include evenings and weekends, availability by telephone for emergency direction to on-call staff, and overtime when required. The regular schedule may include overtime, weekends, and non-traditional holidays. The role may also require assisting during on-site staffing deficiencies.

Requirements

High school diploma or equivalent.
Specialized training and certification equivalent in specialized building trades, CFC certification, and an HVAC license.
At least five years of successful performance in general maintenance.
Valid driver's license, clean driving record, and current auto insurance.
Proficiency with tools and equipment appropriate to the position's responsibilities.
Proficiency using electronic communication devices, email, and Microsoft Office 365.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong communication, organizational, leadership, and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Sensitivity to confidential matters.
Complete and successfully pass AJ Dwoskin Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.
Must be on call in emergency situations and available by telephone to provide direction to on-call staff as required.
Ability to work under minimal to moderate supervision.

Responsibilities

Support the Maintenance Supervisor in maintaining occupied and vacant apartments, common areas, buildings, and grounds.
Oversee Maintenance Technicians, assign service tickets, and track work orders in the Yardi system when the Maintenance Supervisor is absent.
Complete service requests involving HVAC, appliances, electrical, plumbing, carpentry, and general repairs.
Complete apartment turnarounds within five days.
Perform preventive maintenance twice per year.
Maintain building interiors and exteriors.
Maintain common areas, grounds, and curb appeal, including removing trash and ensuring lawns are appropriately manicured.
Assist with organizing and managing supplies and inventory.
Assist with watering plant materials, landscaping, and snow removal.
Provide the supervisor with daily updates on ongoing and pending work orders and upcoming or pending community projects.
Be available by telephone to provide direction to on-call staff in emergency situations.
Perform other related duties as required.