Senior Maintenance Tech-Residential Unit

AJ Dwoskin & Associates•Herndon, VA

About The Position

This position supports the Maintenance Supervisor and is responsible for maintaining and generally caring for occupied and vacant apartments, common areas, buildings, and grounds. The Senior Maintenance Technician completes and oversees service requests and apartment turnarounds, and may perform other related duties as needed. Management may modify duties to meet business needs. The role may oversee Maintenance Technicians, assign service tickets, and track work orders in the Yardi system when the Maintenance Supervisor is absent. It includes routine property maintenance, landscaping and grounds care, supply and inventory support, and keeping the supervisor informed about work orders and projects. The position requires emergency on-call availability by telephone to direct on-call staff as needed. Rotating on-call shifts include evenings and weekends, and overtime may be required. The regular schedule may include overtime, weekends, and non-traditional holidays. The employee may also need to assist during on-site staffing deficiencies. The role involves substantial physical activity, including lifting, pushing, and pulling up to 100 pounds; walking around the property up to 10 miles per day; walking on uneven surfaces; and climbing stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The company is an Equal Employment Opportunity/Affirmative Action employer.

Requirements

High school diploma or equivalent.
Specialized training and certification equivalent in specialized building trades, CFC certification, and an HVAC license.
At least five years of successful performance in general maintenance.
Valid driver's license, clean driving record, and current auto insurance.
Proficiency with tools and equipment appropriate to the position's responsibilities.
Proficiency using electronic communication devices, email, and Microsoft Office 365.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong communication, organizational, leadership, and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Sensitivity to confidential matters.
Complete and successfully pass AJ Dwoskin Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.
Ability to lift, push, and pull up to 100 pounds; walk up to 10 miles per day and on uneven surfaces; and climb several flights of stairs several times daily.
Ability to sit, stand, reach, bend, and stoop for extended periods and use standard maintenance equipment.
Hearing and visual ability to observe and detect signs of emergency, perceive sounds at normal speaking levels, receive detailed oral information, distinguish among sounds, and convey spoken instructions accurately.
Visual ability including color vision, depth perception, and field of vision.
Ability to tolerate stressful situations and work under minimal to moderate supervision.
Availability for emergency on-call responsibilities and a schedule that may include overtime, weekends, and non-traditional holidays.

Responsibilities

Oversee Maintenance Technicians, assign service tickets, and track work orders in the Yardi system when the Maintenance Supervisor is absent.
Perform service requests involving HVAC, appliances, electrical, plumbing, carpentry, and general repairs.
Complete apartment turnarounds within five days.
Perform preventive maintenance twice per year.
Maintain building interiors and exteriors.
Maintain common areas, grounds, and curb appeal, including removing trash and ensuring lawns are appropriately manicured.
Assist with supply and inventory organization and management.
Assist with watering plant materials and landscaping, as well as snow removal.
Provide daily updates to the supervisor on ongoing and pending work orders and upcoming or pending community projects.
Perform other related duties as required.
Be available by telephone in emergency situations to provide direction to on-call staff as required.