Senior Loan Officer - Mortgage

Bank of Hope•Los Angeles, CA

3h•$17 - $18•Onsite

About The Position

The Senior Loan Officer - Mortgage is responsible for the sale of the Bank’s loan products and the loan products of Bank-approved investors or lenders. This role involves developing new business and business sources for the Bank through its Branch network, marketing efforts, and outside the Branch network. A key aspect of the position is strengthening awareness of the Bank, its history, and its services among customers, potential customers, and referral sources. The role requires the officer to register in NMLS and remain registered throughout their employment. All loans must be secured through the Bank or approved investors/lenders, priced according to the Bank of Hope-provided price sheet, and all applicable fees must be collected as set forth in the Bank of Hope Corporate Fee Sheet. The Senior Mortgage Loan Officer must use only the data systems provided by the Bank for loan processing, data capture, and business records, including the loan origination system and prescribed automated underwriting systems, with any deviation requiring prior written consent from the Executive Vice President – Mortgage Lending.

Requirements

Minimum Education Level: High School Diploma
Required: 5 years of banking experience, preferably in mortgage
Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.
Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
Required: Proficient in writing in the English language
Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Required: Good Analytical/Math skills
Required: Effectively manage multiple deadlines and projects
Required: Knowledge of lending operations, Note or International Dept. policies and procedures
Required: Knowledge of bank regulations affecting customer accounts

Responsibilities

Sale of the Bank’s loan products and the loan products of Bank-approved investors or lenders.
Development of new business and business sources for the Bank through its Branch network and marketing efforts.
Development of new business and business sources for the Bank outside its Branch network.
Strengthening of an awareness of the Bank, its history and its services in customers and potential customers and in referral sources.
Register in NMLS (Mortgage Loan Officer Full Name) and remain registered throughout the period he or she works for the Bank.
Secure loans only through the Bank or the Bank-approved investors or lenders.
Fully educate himself or herself on all applicable Bank policies and procedures and strictly adhere to all such policies and procedures, including but not limited to those governing the provision of rate quotes and the locking of rates.
Ensure full compliance with all applicable federal, state and local laws.
Price all loans in accordance with the Bank of Hope-provided price sheet in effect at the time the Mortgage Loan Officer locks the loan.
Timely collect all applicable fees as set forth in the Bank of Hope Corporate Fee Sheet then in effect, and may not waive any applicable fees without the prior written approval of [Branch or Regional Manager].
Collect Application Fees at the time of providing service.
Collect Appraisal Fees at the time of providing service.
Collect all corporate fees, add-ons and/or up charges, as set forth in the Bank of Hope Corporate Fee Sheet.
Collect the administrative fee associated with the closing of the loan.
Use only those data systems provided and used by the Bank for complete, accurate, and timely loan processing, data capture, and generation of business records, including but not limited to the loan origination system, prescribed automated underwriting systems (if applicable), and payroll and accounting systems.
Do not use any other program or system without the prior written consent of Executive Vice President – Mortgage Lending.