Senior Living Server

Grace Management•Sterling Heights, MI

About The Position

The Server works in the dining room serving meals to senior residents and performing related meal-service tasks. The role is responsible for preparing foods according to dietary standards and helping ensure that dining operations are pleasant and efficient. Servers work cooperatively with dining room associates, communicate with residents about the menu, and act as a liaison between residents and the food service department. The position is part-time, and weekends are required. The role also involves following infection-control, residents’ rights, and facility safety procedures; maintaining a neat appearance and appropriate hygiene; and working scheduled shifts dependably. Servers may support resident-centered activities, attend meetings and in-service education, participate in assigned projects or committees, and perform other duties as needed. The position requires a high school diploma or GED, English communication skills, customer-service and interpersonal skills, and the ability to perform the listed physical tasks, including lifting or carrying up to 40 pounds. Drug testing and a criminal-record background check are required upon hire and when requested by a supervisor.

Requirements

High school diploma or GED at a minimum.
Ability to follow written and oral directions.
Ability to communicate and relate to community residents and associates in a courteous and diplomatic manner.
Excellent customer-service and interpersonal skills for working with residents, associates, and people at various levels.
Ability to read, write, and speak English.
Professional, neat appearance; adherence to the dress code and good personal hygiene.
Must be free of communicable disease.
Ability to complete drug testing and a criminal-record background check upon hire and upon a supervisor’s request.
Ability to bend, stand, lift, stoop, sit, walk, and stretch, and to lift or carry up to 40 pounds.
Ability to adhere to and carry out policies and procedures.

Responsibilities

Assist with dining room set-up and service.
Take orders and serve food appropriately.
Set up and deliver trays upon request of the chef or cook.
Bus tables and trays in the dining room and other areas as needed.
Pour and cover beverages, and assist with preparing and covering food.
Assist with the proper care and use of kitchen and dining room equipment.
Clean work areas as directed.
Work at a steady pace to meet the needs of cooks and residents.
Work cooperatively with dining room associates to support pleasant and efficient service.
Explain and relate the menu to residents and act as a liaison between residents and the food service department.
Follow food-service infection-control procedures, residents’ rights policies, and the facility safety program.
Maintain a neat, clean appearance, follow the dress code, and demonstrate dependability by working scheduled shifts.
Perform other duties and assignments as needed.
Support and participate in resident-centered activity programs.
Participate in assigned projects or committees and attend associate meetings, in-service education, and associate functions as requested.
Assist with a variety of resident-related tasks as assigned.