Senior Living Sales Counselor – Independent Living

Epworth Villa•Oklahoma City, OK

18h•Onsite

About The Position

Epworth Villa is seeking a Senior Living Sales Counselor to help prospective residents and their families explore independent living at our Life Plan Community. This is a consultative sales role focused on building meaningful relationships, managing a long-term sales pipeline, and achieving established sales, occupancy, and revenue goals. Our sales process is highly relationship-based and can extend a year or more, making consistent follow-up, personalized engagement, and strong pipeline management essential to success.

Requirements

Bachelor’s degree in a related field or equivalent relevant experience, plus at least two years of successful sales experience.
Proven success in relationship-based or consultative sales, particularly involving longer sales cycles.
Strong pipeline management, organization, and follow-up skills.
Excellent interpersonal, communication, and presentation skills with the ability to establish trust and rapport.
Proficiency with CRM systems, Microsoft Office, and other sales technology.
Valid driver’s license and reliable transportation for off-site appointments.

Nice To Haves

Experience in senior living sales within a Life Plan Community or Continuing Care Retirement Community (CCRC).
Knowledge of senior housing, healthcare services, and aging-related needs.
Experience in another relationship-driven sales environment such as real estate, financial services, luxury or membership sales, or nonprofit development.

Responsibilities

Build relationships with prospective residents and families, guiding them through the decision-making process from initial inquiry through reservation and move-in.
Manage and actively advance a pipeline of prospects through consistent, personalized follow-up.
Meet established sales, occupancy, and revenue targets, with compensation opportunities tied to results.
Conduct community tours, presentations, appointments, and occasional in-home visits.
Engage prospects through phone, email, video messaging, events, and other creative follow-up strategies.
Develop referral relationships through networking, community outreach, civic involvement, and cultivation events.
Partner with the Sales & Marketing team and other departments to create a positive, seamless experience for future residents.
Participate in a seven-day sales coverage model, including scheduled weekend coverage and occasional evening events.