Senior Living Risk Management Consultant

Nationwide•Iowa City, IA

4d•$118,000 - $178,000•Remote

About The Position

Nationwide's Property and Casualty team is seeking a passionate Senior Living Risk Management Consultant. This role supports organizations that provide care and services to senior living communities, helping them create safer environments, prevent harm, and strengthen trust. The consultant will play a vital role in empowering these communities to fulfill their mission while safeguarding those they serve. This is a remote position with occasional travel, and qualified candidates should reside near a metropolitan airport.

Requirements

Experience in Senior Living Communities.
Strong knowledge of professional liability and abuse risk exposures, including prevention strategies and control measures.
Strong regulatory and survey knowledge.
Exceptional relationship-building, consulting, and communication skills.
Ability to work independently, prioritize tasks, and meet deadlines.
Proficiency with technology and tools for risk assessment and reporting.
Bachelor's degree in safety, science, engineering, fire protection or construction management preferred.
A minimum of one of the following designations, such as Certified Safety Professional (CSP), Certified Director of Safety (CDS) or Associate of Risk Management (ARM) and others. Associates must acquire all required state certifications.
Typically, 10 or more years of commercial loss control or related experience preferred.
General knowledge of safety and risk management practices and principles, including regulatory (Occupational Safety and Health Administration [OSHA], Department of Transportation [DOT], etc.) and national consensus standards (NFPA, etc.) preferred.
Complete understanding of the commercial insurance business process, the ability to market services and influence others of a course of action.
Good verbal and written communication skills to interact with all levels of internal and external contacts.
Must possess a desire to learn, grow and develop skills.
Ability to prioritize work and time.
Ability to operate a personal computer and learn/use applicable systems.

Nice To Haves

Licensed RN, LPN/LVN, or comparable clinical professional with direct senior living or skilled nursing experience.
Professional certifications such as MLIS, ARM, or ASHRM are highly desirable.

Responsibilities

Conduct clinical risk assessments for Senior Living accounts, focusing on professional liability and abuse exposures.
Evaluate and consult on client's controls, policies and procedures to strengthen abuse prevention and mitigate liability.
Develop Senior Living resources such as leadership articles, training modules and administrator checklists.
Partner with underwriting, agents, and clients to deliver customized risk management solutions that align with organizational goals.
Serve as a trusted advisor to clients, leveraging expertise to improve safety, accountability, and operational resilience.
Provides services to influence profitability and retention.
Creates and recommends service objectives based upon customer goals, risk assessment results and loss analysis.
Meets with customers to identify hazards and exposures by conducting complex risk assessments to determine the effectiveness of controls and identify technically sound recommendations for risk improvement.
Assigns an appropriate line of business rating based on professional judgment and company guidance.
Researches customer’s operations, industry and technical information to prepare for site surveys, service work, meetings, presentations and projects.
Applies the highest-level technical expertise to help lead as a subject matter expert for at least one line of business or practice.
Builds and maintains strong relationships customers and business partners.
Functions as an ongoing resource and contact person with a high level of expertise.
Consults with customers, providing observations, solutions and support to meet business needs.
Identifies service opportunities based on loss trends and other data.
Communicates technical information effectively both verbally and in writing through preparation of technical reports in a state-of-the-art workflow environment.
Interacts with internal and external customers, leadership, peers and subject matter experts in a collaborative environment to gather and share information that helps our customers succeed.
Creates, presents and coordinates technical training and publications for internal and external customers.
Actively participates in career development activities and training.
May perform other responsibilities as assigned.