Senior Living Consultant

Ecumen•Minneapolis, MN

6d•Onsite

About The Position

The Senior Living Consultant is responsible for partnering with the community’s management team to manage ongoing relational sales development work, expanding and cultivating prospective resident leads, as well as overseeing outreach and events efforts that position Ecumen as the provider of choice. This position is responsible for the coordination and implementation of an Ecumen standard marketing and media plan to generate leads and brand awareness. This position also closely coordinates with the centralized Sales and Marketing team. About Us: Abiitan is an Ecumen community located in the heart of the Mill City District of Downtown Minneapolis. Abiitan provides three levels of care, which fulfills our goal of being an “Age in Place” community. Independent Living–77 residences | Assisted Living–28 residences | Memory Care–20 residences. Abiitan is one block from the Mississippi River and Stone Arch Bridge, two blocks from the Guthrie Theater, and just steps away from all the cultures, arts, and events that downtown living has to offer. Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota’s 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do.

Requirements

Bachelor’s degree in related field or equivalent work experience
2+ years in Sales & Marketing and/or healthcare related experience
Ability to communicate effectively in both verbal and written formats
Proficient with Microsoft Office Suite
Able to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident’s Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations

Nice To Haves

Bachelor’s degree in Sales & Marketing, Social Work or related Healthcare field
Proficient experience with sales and marketing software including a CRM
Experience working with Seniors

Responsibilities

Leads and implements relational sales processes for the site.
Ensures proper lead management and nurturing of prospects from inquiry through reservation.
Actively leverages a customer relationship management tool (CRM) by entering and maintaining prospect information in real-time.
Conducts outreach to build relationships with key referral sources such as discharge planners, county case managers, senior centers and transitional care providers.
Regularly completes reporting metrics and monitors to evaluate site’s sales performance against budget occupancy.
Collaborates with key stakeholders to implement plans to address shortfalls and challenges.
Partners with the site leader and clinical lead to ensure a smooth and seamless process from assessment through move-in.
Participates in enterprise sales, marketing and communications meetings, training and networking opportunities.
Provides on-going collaboration with enterprise sales, marketing and communications team on sales and marketing positioning and offerings to drive sales and reach occupancy goals.
Stays abreast of local market trends and competitors to position the site as competitively as possible.
Represents the site at community events enhancing the site's public relations.
Performs other duties as assigned.