Senior Litigation Paralegal - Personal Injury (Hybrid)

CR Legal Team • Charlotte, NC

3d • Hybrid

About The Position

CR Legal Team is seeking a Senior Litigation Paralegal to support personal injury litigation and provide client-focused case management in a collaborative environment. The role involves preparing documents for attorney approval, communicating with clients and external parties on case-management matters, organizing case records, assisting with legal proceedings and settlements, and collaborating with attorneys and other team members. The paralegal must maintain strict confidentiality, follow data-security and document-retention policies, and avoid the unauthorized practice of law. The position requires working in the office as scheduled for client meetings, team collaboration, training, and other events. The role also includes mentoring less experienced team members when appropriate or requested. CR Legal Team describes its culture as inclusive, diverse, team-driven, and grounded in its mission of providing “Whole-Person Legal Care™.” The stated pay range is $24.00 to $33.00 per hour.

Requirements

• More than five years of prior litigation experience.
• Strong knowledge of litigation case management, practices, and procedures.
• Exceptional client advocacy.
• Ability to work independently and as part of a collaborative team.
• Excellent written and verbal communication skills.
• Proficiency with case-management and other relevant software.
• Ability to use and manage internal and external resources appropriately.
• Ability to maintain strict client confidentiality and comply with applicable ethical, privacy, data-security, and document-retention requirements.
• Ability to work in-office as scheduled.

Nice To Haves

• Bachelor's degree (preferred, not required).
• Personal injury litigation experience.
• Paralegal degree and/or certification.

Responsibilities

• Communicate, problem-solve, multitask, and handle work efficiently and professionally with team members and the public, adapting to diverse internal and external clientele.
• Maintain confidentiality of client information and handle sensitive client data, case details, medical records, and communications discreetly and professionally; follow ethical obligations and firm data-security and document-retention policies.
• Follow company policies and procedures and use case-management software, computers, databases, portals, state and federal e-filing, and other relevant technology.
• Provide customer service and interface with clients, providers, and team members according to policies and procedures.
• Prepare medical summaries, correspondence, discovery, pleadings, and administrative forms for attorney approval.
• Communicate with clients about non-legal case-management matters and refer legal issues to the appropriate attorneys.
• Assist attorneys with written and verbal communications with adjusters, defense counsel, court administration, and clients.
• Communicate with clients to gather information about treatment status, medical information affecting the case, work-status changes, and records; notify attorneys of changes, new information, concerns, or issues.
• Prepare for legal proceedings and submit appropriate information and legal forms or documents to organizations, following the procedures and instructions of the appropriate attorneys.
• Use critical thinking and problem-solving to manage cases, investigate issues, and collect pertinent information when information is limited.
• Collaborate with attorneys and other team members to identify relevant facts and issues and effectively handle client cases.
• Gather, process, and organize medical records, bills, pleadings, legal filings, and other case-related documents in a timely manner; notify attorneys when pertinent records or information arrive and complete associated tasks.
• Manage and complete assigned tasks according to procedure.
• Review mail daily for information pertinent to cases, document relevant information, and advise the appropriate attorneys when it is received.
• Confirm balances and expenses and prepare settlement documents for attorney review.
• Work with team members to achieve office and departmental goals and provide backup, including for client meetings and video conferences.
• Train, mentor, and guide less experienced team members when appropriate or requested.
• Work in the office as scheduled for client meetings, collaboration, training, and other events.

Benefits

• Medical plan options, including a zero-dollar-premium high-deductible health plan option for employee-only coverage.
• Dental plan option.
• Vision plan option.
• Virtual healthcare access.
• Health Savings Account and Flexible Spending Account options.
• 401(k) plan with employer match.
• Disability insurance options, including employer-paid long-term disability.
• Life insurance options, including employer-paid basic life insurance.
• 11 company-paid holidays.
• Paid time off.
• Employer-paid Employee Assistance Program.
• Perks at Work team member discount program.
• Employer-paid benefits assistance and advocacy program.
• Personalized development plans to support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed