Senior Litigation Paralegal - Personal Injury (Hybrid)

CR Legal Team • Wilmington, NC

3d • Hybrid

About The Position

CR Legal Team is hiring a Senior Litigation Paralegal to support personal injury litigation and provide collaborative, client-focused case management. The role involves preparing and organizing case materials, communicating with clients and other legal stakeholders, assisting attorneys with legal proceedings and settlement documentation, and helping ensure that cases are managed in accordance with firm procedures. The paralegal must protect confidential client information, follow data-security and document-retention policies, and refer legal issues to attorneys rather than engage in the unauthorized practice of law.

The position is part of a team-oriented workplace that emphasizes inclusive collaboration, client care, professional growth, and responsible legal service. The Senior Litigation Paralegal may help train, mentor, and guide less experienced team members. The role requires working in the office as scheduled for client meetings, collaboration, training, and other events.

Requirements

• At least 5 years of prior litigation experience.
• Strong knowledge of litigation case management, practices, and procedures.
• Exceptional client advocacy skills.
• Ability to work independently and collaboratively as part of a team.
• Excellent written and verbal communication skills.
• Proficiency with case-management and other relevant software.
• Ability to use and manage internal and external resources appropriately.
• Ability to maintain confidentiality and comply with applicable ethical, privacy, security, and document-retention requirements.

Nice To Haves

• Bachelor's degree.
• Personal injury litigation experience.
• Paralegal degree and/or certification.

Responsibilities

• Communicate and work professionally with clients, providers, attorneys, other team members, and the public; adapt to diverse internal and external clientele.
• Maintain strict confidentiality of client information and comply with ethical obligations, firm data-security policies, and document-retention protocols.
• Use case-management software, computers, databases, portals, state and federal e-filing systems, and other relevant technology to manage cases.
• Provide customer service and communicate with clients, providers, and team members in accordance with firm policies and procedures.
• Prepare medical summaries, correspondence, discovery, pleadings, and administrative forms for attorney approval.
• Communicate with clients about non-legal case-management issues and refer legal issues to the appropriate attorneys.
• Assist attorneys with written and verbal communications with adjusters, defense counsel, court administration, and clients.
• Communicate with clients to obtain relevant information about treatment status, medical matters affecting a case, work status changes, and records; notify attorneys of changes, new information, concerns, or issues.
• Prepare for legal proceedings and submit appropriate information and legal forms or documents to relevant organizations as instructed by attorneys.
• Apply critical thinking and problem-solving to case management, including investigating and gathering relevant information when details are limited.
• Collaborate with attorneys and team members to identify relevant facts and issues and manage cases toward optimal client results.
• Gather, process, and organize medical records, bills, pleadings, legal filings, and other case-related documents promptly and according to procedure.
• Notify attorneys when pertinent records or information arrive and complete associated tasks as needed.
• Manage and complete assigned tasks in accordance with procedures.
• Review mail daily for case-relevant information, document pertinent details, and advise the appropriate attorneys.
• Confirm balances and expenses and prepare settlement documents for attorney review.
• Support office and departmental goals and provide backup to other team members, including for client meetings and video conferences.
• Train, mentor, and guide less experienced team members when appropriate or requested.
• Work in the office as scheduled for client meetings, team collaboration, training, and other events.

Benefits

• Inclusive and diverse working environment and positive, team-driven culture.
• Personalized development plans to support career growth.
• Innovative technology and case-management systems.
• Competitive pay of $24.00 to $33.00 per hour.
• Medical plan options, including a zero-dollar-premium high-deductible health plan option for employee-only coverage.
• Dental plan option.
• Vision plan option.
• Virtual healthcare access.
• Health savings account and flexible spending account options.
• 401(k) plan with employer match.
• Disability insurance options, including employer-paid long-term disability.
• Life insurance options, including employer-paid basic life insurance.
• 11 company-paid holidays.
• Paid time off.
• Employer-paid employee assistance program.
• Perks at Work team-member discount program.
• Employer-paid benefits assistance and advocacy program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed