Senior Licensing Specialist

Virginia Information Technologies Agency•Henrico, Virginia, VA
•$57,188 - $67,000•Onsite

About The Position

A satisfying and rewarding employment opportunity awaits you at the Virginia Department of Health Professions! The Virginia Department of Health Profession's (DHP) mission is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public. The Senior Licensing Specialist position serves as a subject matter expert for audit and licensure processes by providing licensing support for the Board of Social Work responsible for the licensing of clinical social workers, baccalaureate social workers, master's social workers, music therapists, and supervisees in social work by accurately and efficiently applying laws, regulations, policies and procedures. Additionally, this position conducts the annual audits and review process for compliance with continuing education requirements for licensure renewal. Responsibilities include the review of complex applications that require detailed review and research of education, and handling confidential and sensitive information on a routine basis. Collaboration, consultation, and correspondence with agency staff, as well as outside agencies and entities are also included as routine duties. This posting will be used to fill two Senior Licensing Specialist positions.

Requirements

  • Extensive knowledge of laws, regulations, and procedures associated with licensing.
  • Demonstrated ability to thoroughly review, analyze, and evaluate applications, supporting documents, education, legal documents, laws, regulations, and technical material to make valid determinations and recommendations.
  • Ability to develop and utilize auditing plans and tools to ensure process integrity.
  • Demonstrated ability to communicate effectively orally and in writing with agency personnel, licensees, and the public.
  • Ability to prepare official documents, forms, and reports with accuracy.
  • Ability to proofread routine correspondence and reports with close attention to detail, grammar, and punctuation standards.
  • Demonstrated problem-solving skills.
  • Ability to self-organize and prioritize workflow with minimal supervision in a fast-paced working environment.
  • Ability to work collaboratively with Board and agency staff, the public, and others.
  • Proficiency in word processing, spreadsheet, e-mail, and calendar functions.
  • Familiarity with data entry and database management system reports.
  • Familiarity with electronic file maintenance.
  • Demonstrated knowledge regarding information technology and computer skills.
  • Proficiency in Google applications.
  • Proficiency in Microsoft Office Suite.
  • Demonstrated ability to manage paper and electronic files and records.
  • Demonstrated knowledge of the Administrative Process Act and its application to licensure.
  • Demonstrated knowledge of the Freedom of Information Act and its application to licensure and public meetings.
  • Demonstrated ability to read, understand, and apply laws and regulations.
  • Ability to handle confidential information.

Nice To Haves

  • Experience in a regulatory, legal, or healthcare environment.
  • Experience in working with an agency, board, or similar public body.

Responsibilities

  • Serve as a subject matter expert for audit and licensure processes.
  • Provide licensing support for the Board of Social Work.
  • Apply laws, regulations, policies, and procedures accurately and efficiently.
  • Conduct annual audits and review processes for continuing education compliance.
  • Review complex applications requiring detailed research of education.
  • Handle confidential and sensitive information.
  • Collaborate, consult, and correspond with agency staff, outside agencies, and entities.

Benefits

  • Confirmation of receipt when application and/or résumé is submitted successfully.
  • Ability to check application status via 'Your Application' in account.
  • Confidentiality Statement to be reviewed and signed.
  • Agency's Code of Ethics to be reviewed and signed.
  • Successful completion of computer systems security training.
  • Criminal background check required.
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