Senior Licensing Specialist

Virginia Information Technologies Agency

20h • Onsite

About The Position

The Virginia Department of Health Profession's (DHP) mission is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public. This position serves as a subject matter expert for the audit and licensure processes by providing licensing support for the section within the Board of Counseling (BOC) responsible for the licensing of residents in counseling, residents in marriage and family therapy, residents in substance abuse treatment, professional counselors, marriage and family therapists, and substance abuse treatment providers, certified substance abuse counselors, certified substance abuse counseling assistants, certified rehabilitation providers, art therapist, art therapist associates, qualified mental health professional trainees, qualified mental health professionals, peer recovery specialists, behavioral health technicians, and behavioral health technician assistants by accurately and efficiently applying laws, regulations, policies and procedures. Conducts annual audits and review process for compliance with continuing education requirements for licensure renewal. Reviews complex applications that require detailed review and research of education. Handles confidential and sensitive information on a routine basis, collaborates, consults and corresponds with agency staff, as well as outside agencies and entities.

Requirements

• Extensive knowledge of laws, regulations, and procedures associated with licensing and regulations.
• Demonstrated ability to thoroughly review, analyze, and evaluate applications, supporting documents, education and legal documents, laws and regulations, and technical material to make valid determinations and recommendations.
• Demonstrated ability to communicate effectively orally and in writing with agency personnel, licensees, and the public.
• Ability to prepare official documents, forms, and reports with accuracy.
• Ability to proofread routine correspondence and reports with close attention to detail, grammar, and punctuation standards.
• Demonstrated problem-solving skills.
• Ability to self-organize and prioritize workflow with minimal supervision in a fast-paced working environment.
• Ability to work collaboratively with Board and agency staff, the public, and others.
• Proficiency in word processing, spreadsheet, e-mail, and calendar functions.
• Familiarity with data entry and database management system reports.
• Familiarity with electronic file maintenance.
• Demonstrated knowledge regarding information technology, computer skills, Google applications, and expertise in Microsoft Office Suite.
• Demonstrated ability to manage paper and electronic files and records.
• Demonstrated knowledge of the Administrative Process Act and its application to licensure.
• Demonstrated knowledge of the Freedom of Information Act and its application to licensure and public meetings.
• Demonstrated ability to read, understand, and apply laws and regulations.
• Ability to handle confidential information.

Nice To Haves

• Experience in a regulatory, legal, or healthcare environment.
• Experience in working with an agency, board, or similar public body.
• Experience working with confidential documents and sensitive information.

Responsibilities

• Serves as a subject matter expert for the audit and licensure processes.
• Provides licensing support for the Board of Counseling (BOC) in licensing various health professionals and providers.
• Accurately and efficiently applies laws, regulations, policies, and procedures.
• Conducts annual audits and review processes for compliance with continuing education requirements for licensure renewal.
• Reviews complex applications requiring detailed review and research of education.
• Handles confidential and sensitive information on a routine basis.
• Collaborates, consults, and corresponds with agency staff, outside agencies, and entities.

Benefits

• Confirmation of receipt when application and/or résumé is submitted successfully.
• Review and sign the Department's Confidentiality Statement.
• Review and sign the Agency's Code of Ethics.
• Successfully complete computer systems security training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees