Senior Library Assistant

City of San Leandro•San Leandro, CA

About The Position

The Senior Library Assistant (part-time) will primarily facilitate and deliver tours related to San Leandro History to 3rd and 4th grade classes, including scheduling classes for tours, setting up for the tours at the History Museum, delivering tour content, managing students and chaperones during the tours, and updating tour content as needed to meet changing curriculum needs. The position will also assist with planning and leading other programs for youth and working at public service desks. Under direction, performs a variety of administrative, clerical, and paraprofessional library duties in support of the City’s Library, branches and/or San Leandro History Museum/Casa Peralta; assists with monitoring and oversight of a branch library, a major function at the main library, and/or museum; interacts with patrons to provide information and assistance related to reference materials; participates in, plans, promotes, and conducts library activities, programs, and services; provides lead direction to and participates in the work of less experienced staff and volunteers; and performs related duties as assigned. This is the advanced-level classification in the Library Assistant series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. Exercises technical and functional direction over and provides training to less experienced staff and volunteers. Receives direction from assigned supervisory or management personnel.

Requirements

Equivalent to the completion of the twelfth (12th) grade.
Supplemented by college level coursework or specialized training in library information science, history, communications, education, social sciences, or related field.
Two (2) years of increasingly responsible library or administrative support, teaching, child development, community organizing, or related experience.

Responsibilities

Facilitate and deliver tours related to San Leandro History to 3rd and 4th grade classes.
Schedule classes for tours.
Set up for tours at the History Museum.
Deliver tour content.
Manage students and chaperones during tours.
Update tour content as needed to meet changing curriculum needs.
Assist with planning and leading other programs for youth.
Work at public service desks.
Assist with monitoring and oversight of a branch library, museum, or a major function of the main library such as circulation and technical processing.
Support and provide customer service and library and museum programs facilitation.
Interact with and serve the needs of patrons and provide information.
Oversee and render circulation services.
Assist with technical support and troubleshooting.
Receive complaints and determine appropriate action to remedy complaints.
Provide reference and information assistance to patrons.
Locate books and other materials.
Instruct and assist patrons in locating information and materials utilizing a variety of media including the internet.
Provide and participate in library and/or museum activities, programs and services.
Determine and recommend needed supplies, equipment, and other materials.
Conduct and/or assist with library and museum tours.
Promote interest in library and museum programs through publicity, bulletin board displays, program brochures, newsletters, cooperation with various schools, community groups, and public contacts.
Speak before students, business and civic organizations, and other groups.
Enforce library and museum policies and procedures.
Survey facilities for cleanliness and safety.
Contact appropriate staff and/or departments to correct/resolve issues.
Assist with library and museum operations, opening, set up and clean up of rooms and events, and closing duties.
Assist with schedules, assign work to, oversee, and participate in the work of staff performing customer service, administrative, and clerical duties in support of the City’s Libraries and museum.
Assist with overseeing the workflow of lower-level staff, volunteers, and/or work unit.
Monitor that work is completed on time and is consistent with the work quality standards.
Assist with and participate in the training of lower-level staff and volunteers.
Provide feedback related to training and performance.
Provide input on budget allocations for various library and museum programs and areas.
Monitor expenditures as requested.
Perform other related duties as assigned.