Senior Liability Claims Adjuster - Municipal Claims (FL License)

Davies • Home, AL

19d • Remote

About The Position

Davies North America is seeking a Liability Senior Claims Adjuster for municipal claims. This role investigates, evaluates, negotiates, and resolves complex and high-exposure liability claims in accordance with company policies, client service standards, and regulatory requirements. Claims may involve Commercial General Liability, Employer’s Liability, Professional Liability, Law Enforcement Liability, and other casualty or commercial liability exposures. Responsibilities include investigating and determining coverage, liability, and damages; setting appropriate reserves; identifying applicable insurance beyond the client’s retention; and providing timely initial and supplemental reports to carriers.

The position is remote from home and serves one client located in south Florida. The adjuster must hold a current Florida All-Lines Adjuster License (5-20 or 6-20) and be willing to travel for mediations, client status reporting, and other meetings as necessary. The role requires independent work, regular communication with clients and other claim participants, and participation in mediations, arbitrations, trials, claim reviews, and status meetings as needed.

Requirements

• Current active Florida All-Lines Adjuster License (5-20 or 6-20).
• At least five years of experience handling all aspects of liability claims and subrogation, with a consistent high level of performance and achievement.
• Experience with general liability, auto liability, complex liability, and professional liability claims.
• Demonstrated experience managing complex, litigated, and high-severity claims.
• Extensive knowledge of applicable statutes, accepted industry standards, and practices.
• Ability to negotiate claim settlements and dispositions skillfully and interpret related documentation.
• Ability to operate a personal computer and related claims and business software effectively.
• Ability to attend and effectively participate in mediations, claim reviews, and client status meetings as needed.
• Self-directed and able to work independently.
• Good oral and written communication and customer service skills.
• Assertive self-starter with excellent organizational skills.
• Fast and accurate.
• Team-oriented, with good attendance.
• Willingness to travel for mediations, client status reporting, or other meetings as necessary.

Responsibilities

• Conduct prompt and accurate investigations of liability claims, interview relevant parties, establish liability, and handle files through final resolution.
• Analyze claim exposures, determine appropriate courses of action, evaluate evidence and applicable legal frameworks, and settle claims appropriately.
• Develop settlement, litigation, and defense strategies; work with defense attorneys and the client in accordance with account handling guidelines.
• Handle claims in accordance with best practices, client and company policies and procedures, and statutory, regulatory, and ethical requirements.
• Document and communicate claim activity accurately and promptly, and maintain a progressive plan of action for each file.
• Use the claims diary system effectively to keep files current.
• Create, edit, and revise correspondence as necessary.
• Identify, evaluate, and handle risk transfer on liability claims.
• Identify responsible third parties, notify them of potential exposures, and follow up to obtain reimbursement owed to clients.
• Examine claim reserves and address their accuracy.
• Prepare for and take lead roles with defense counsel in mediations, arbitrations, and trials.
• Plan, organize, and negotiate timely, cost-efficient claim resolutions for client service.
• Produce and review prepared and on-demand claims and status reports with the client.
• Maintain current knowledge of laws and statutes relevant to liability claims handling and maintain CEUs and licenses in current or active status as appropriate.
• Perform other duties as assigned.
• Maintain regular and dependable attendance and be available to perform responsibilities during established work hours.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan with employer matching.
• Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
• Paid holidays.
• Life insurance.
• Short-term and long-term disability coverage.
• Paid sick leave, paid family leave, and paid parental leave where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed