Senior Liability Claims Adjuster - Municipal Claims (FL License)

Davies•Home, WV
•$82,000 - $86,000•Remote

About The Position

Davies North America is hiring a Senior Liability Claims Adjuster to investigate, evaluate, negotiate, and resolve complex and high-exposure liability claims in accordance with company policies, client service standards, and regulatory requirements. Claims may involve Commercial General Liability, Employer’s Liability, Professional Liability, Law Enforcement Liability, and other casualty or commercial liability exposures. The role includes investigating and evaluating coverage, liability, and damages; setting appropriate reserves; identifying insurance coverage beyond the client’s retention; and providing timely initial and supplemental reports to applicable carriers. The position is remote and serves one client located in south Florida. The successful candidate must hold a current Florida All-Lines Adjuster License (5-20 or 6-20). The adjuster works with claimants, clients, defense attorneys, and other parties and may travel for mediations, client status reporting, and other meetings as necessary.

Requirements

  • Active Florida All-Lines Adjuster License (5-20 or 6-20).
  • At least five years handling all aspects of liability claims and subrogation, with a consistent high level of performance and achievement.
  • Experience with general liability, auto liability, complex liability, and professional liability claims.
  • Demonstrated experience managing complex, litigated, and high-severity claims.
  • Extensive knowledge of applicable statutes, accepted industry standards, and practices.
  • Ability to negotiate claim settlements and dispositions skillfully and interpret related documentation.
  • Ability to use a personal computer and related claims and business software effectively.
  • Ability to attend and participate effectively in mediations, claim reviews, and client status meetings as necessary.
  • Ability to work independently and be self-directed.
  • Good oral and written communication and customer service skills.
  • Assertive, self-starting approach and excellent organizational skills; fast and accurate work, teamwork, and good attendance.
  • Willingness to travel for mediations, client status reporting, or other meetings as necessary.

Responsibilities

  • Conduct prompt, accurate liability claim investigations, interview relevant parties, establish liability, and manage claim files through resolution.
  • Analyze claim exposures, determine appropriate courses of action, evaluate evidence within applicable legal frameworks, and settle claims appropriately.
  • Interact extensively with parties involved in the claim process.
  • Develop settlement, litigation, and defense strategies; work with defense attorneys and the client under account handling guidelines.
  • Handle claims in accordance with industry best practices, client and company policies, procedures, and statutory, regulatory, and ethical requirements.
  • Document and communicate claim activity timely and effectively, and develop and maintain progressive plans of action.
  • Use the system diary effectively to keep claim files current.
  • Create, edit, and revise correspondence as necessary.
  • Identify, evaluate, and handle risk transfer on liability claims.
  • Identify and notify responsible third parties of potential exposures and follow up for reimbursement of amounts owed to clients.
  • Examine claim reserves and address their accuracy.
  • Prepare for and take lead roles with defense counsel during mediations, arbitrations, and trials.
  • Develop problem-solving approaches to plan, organize, and negotiate timely, cost-efficient claim resolutions.
  • Produce and review prepared and on-demand claims and status reports with the client.
  • Maintain current knowledge of relevant laws and statutes and keep continuing education units and licenses current and active as appropriate.
  • Perform other duties as assigned.
  • Maintain regular and dependable attendance and be available to perform responsibilities during established work hours.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) plan with employer matching.
  • Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
  • Paid holidays.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Where required by law, paid sick leave, paid family and parental leave, and other mandated benefits.
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