Senior Leasing Consultant (Nexa)

Mark Taylor Residential•Tempe, AZ

About The Position

Mark-Taylor is hiring a Senior Leasing Consultant at Nexa in Tempe, Arizona. The role represents Mark-Taylor at one of its apartment communities and delivers exceptional service to current and prospective residents. The anticipated base pay is $21.00–$22.00 per hour, with additional bonuses based on achievement of operational metrics. The position serves as a key contact for residents and prospects, supports leasing performance and resident engagement, and helps maintain the community’s brand standards. Full-time employees are offered benefits including employee rent discounts, access to Mark-Taylor amenities, appreciation events, career-growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision coverage. Housing discounts are subject to availability. Employment screening includes drug testing.

Requirements

At least 2 years of multifamily leasing experience.
Proven leasing skills and a track record of driving lead conversion, occupancy, and leasing performance.
Strong customer service and conflict-resolution skills, including the ability to professionally manage escalated resident concerns.
Excellent verbal and written communication skills and the ability to build trust and communicate consistently with residents and prospects.
Leadership presence and the ability to support, mentor, and collaborate with leasing team members.
Adaptability and the ability to manage changing priorities in a fast-paced, high-pressure environment.
Ability to build resident relationships, foster engagement, and create a welcoming community.
Strong organizational and administrative skills, attention to detail, and ability to manage competing priorities.
Proficiency with Microsoft Office Suite and property management software.
Basic understanding of written and verbal English.
Ability to undergo pre-employment screening, including drug testing.

Nice To Haves

Lease-up experience.
Associate and/or bachelor’s degree.

Responsibilities

Greet prospective and current residents and provide an exceptional experience throughout their interactions with the community.
Conduct detailed, informative tours for prospective residents.
Guide prospective residents through the application process and follow up with future residents about their application status.
Create positive experiences for current and future residents through email, telephone, in-person, and other communication channels.
Maintain resident files and accept rental payments.
Actively manage apartment availability and pricing.
Take ownership of the property’s curb appeal, attention to detail, resident experience, and overall culture in keeping with Mark-Taylor’s brand standards.
Support, mentor, and collaborate with leasing team members.