Senior Leasing Consultant (Nexa)
About The Position
At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth. We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more. Our communities are growing and so are our teams! We’re hiring a Senior Leasing Consultant at Nexa in Tempe, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.
Requirements
- A minimum of 2 years of multifamily leasing experience in a multifamily setting is required.
- Proven leasing skills with a track record of driving lead conversion, occupancy, and leasing performance.
- Strong customer service and conflict resolution skills with the ability to confidently and professionally manage escalated resident concerns.
- Excellent verbal and written communication skills with the ability to build trust and maintain consistent communication with residents and prospects.
- Demonstrated leadership presence with the ability to support, mentor, and collaborate with Leasing Team members.
- Highly adaptable with the ability to manage changing priorities and thrive in a fast-paced, high-pressure environment.
- Community-focused with the ability to build resident relationships, foster engagement, and create a welcoming environment
- Strong organizational and administrative skills with attention to detail and the ability to manage competing priorities.
- Proficiency with Microsoft Office Suite and property management software.
- A basic understanding of written and verbal English.
Nice To Haves
- Lease-up experience preferred.
- Associates and/or bachelor’s degree preferred.
Responsibilities
- Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
- Conduct detailed and informative tours with prospective residents.
- Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
- Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
- Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
- Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.
Benefits
- Employee rent discounts.
- Access to all Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with robust company match.
- Paid time off, sick time, holidays, and volunteer time.
- Comprehensive Medical, Dental, and Vision benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
