Senior Learning Specialist

Oscar Health•Dallas, TX

7d•Remote

About The Position

Hi, we're Oscar. We're hiring a Senior Learning Specialist to join our Decentralized Learning team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role You will design and facilitate training content to foster a workforce. You will help achieve high-quality training standards in consideration of important business outcomes. You will report to the Associate Operations Manager of Decentralized Learning. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Requirements

2+ years experience developing training in a production environment, including eLearning design
2+ years experience working with teams in multiple locations within multiple disciplines
2+ years working in a collaborative environment with a diverse set of people

Nice To Haves

2+ years experience facilitating or presenting in company meetings
PMP or Six Sigma Certified
Instructional Design Certification
Experience working in Health Insurance
Bachelor's degree
Experience facilitating or building training
Experience working in a call center support function
Experience working in a regulated industry

Responsibilities

Create and develop both instructor-led and eLearning content by authoring and LMS tools, applying adult learning theory to maximize learner success
Facilitate instructor-led courses across multiple audiences, ensuring engagement from both in-person and remote learners
Collaborate with subject matter experts to source important content needed to design trainings
Audit and update training content, using subject matter experts and learning feedback to ensure accuracy and effectiveness
Identify opportunities to reduce waste in training content through consolation and standardization
Compliance with all applicable laws and regulations
Other duties as assigned