Senior Learning Specialist

Oscar Health•Tempe, AZ

7d•Hybrid

About The Position

Oscar is hiring a Senior Learning Specialist to join their Decentralized Learning team. Oscar is a health insurance company that utilizes a full stack technology platform and focuses on serving its members. The Senior Learning Specialist will design and facilitate training content to foster a workforce and help achieve high-quality training standards in consideration of important business outcomes. This position reports to the Associate Operations Manager of Decentralized Learning. The role is based in the Tempe, Arizona office and requires a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while the other two office days are flexible.

Requirements

2+ years experience developing training in a production environment, including eLearning design
2+ years experience working with teams in multiple locations within multiple disciplines
2+ years working in a collaborative environment with a diverse set of people

Nice To Haves

2+ years experience facilitating or presenting in company meetings
PMP or Six Sigma Certified
Instructional Design Certification
Experience working in Health Insurance
Bachelor's degree
Experience facilitating or building training
Experience working in a call center support function
Experience working in a regulated industry

Responsibilities

Create and develop both instructor-led and eLearning content by authoring and LMS tools, applying adult learning theory to maximize learner success
Facilitate instructor-led courses across multiple audiences, ensuring engagement from both in-person and remote learners
Collaborate with subject matter experts to source important content needed to design trainings
Audit and update training content, using subject matter experts and learning feedback to ensure accuracy and effectiveness
Identify opportunities to reduce waste in training content through consolation and standardization
Compliance with all applicable laws and regulations
Other duties as assigned