Senior Learning Specialist
About The Position
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. This role will design and facilitate training content to foster a workforce and help achieve high-quality training standards in consideration of important business outcomes. The position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.
Requirements
- 2+ years experience developing training in a production environment, including eLearning design
- 2+ years experience working with teams in multiple locations within multiple disciplines
- 2+ years working in a collaborative environment with a diverse set of people
Nice To Haves
- 2+ years experience facilitating or presenting in company meetings
- PMP or Six Sigma Certified
- Instructional Design Certification
- Experience working in Health Insurance
- Bachelor's degree
- Experience facilitating or building training
- Experience working in a call center support function
- Experience working in a regulated industry
Responsibilities
- Create and develop both instructor-led and eLearning content by authoring and LMS tools, applying adult learning theory to maximize learner success
- Facilitate instructor-led courses across multiple audiences, ensuring engagement from both in-person and remote learners
- Collaborate with subject matter experts to source important content needed to design trainings
- Audit and update training content, using subject matter experts and learning feedback to ensure accuracy and effectiveness
- Identify opportunities to reduce waste in training content through consolation and standardization
- Compliance with all applicable laws and regulations
- Other duties as assigned
Benefits
- medical
- dental
- vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
- unlimited vacation program
- annual performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
