Senior Learning Experience Designer

Avalara

10h • $100,300 - $194,300 • Remote

About The Position

The Senior Learning Experience Designer will drive measurable growth by building outcome-based learning experiences that directly improve performance across Avalara's go-to-market teams. You will sit at the intersection of enablement, product, and AI-powered workflows—using tools like n8n and Glean to scale personalized, data-informed learning while following responsible AI governance standards. Unlike traditional L&D roles, you will focus on tightly aligning learning to revenue and operational outcomes, with rapid iteration based on performance data. You will work remotely and report to Enablement Leadership as part of the Learning Strategy & Design team.

Requirements

• Bachelor's degree in Instructional Design, Education, Learning & Development, or a related field
• 5+ years of experience designing learning solutions using frameworks such as backwards design or outcome-based development
• Portfolio of instructional design work demonstrating independently developed eLearning, workshops, or blended learning programs
• Proficiency with eLearning authoring tools (e.g., Articulate 360, Captivate), learning platforms (LMS or LXP), and design tools (Canva, Adobe Creative Suite)
• Experience using AI tools (e.g., Adobe AI, Glean, ChatGPT) or applying AI in research and development workflows to enhance learning outcomes
• Embracing AI as an essential capability.
• Applying AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• Staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Responsibilities

• Create outcome-based learning experiences, including eLearning, workshops, and blended programs, using backwards design to align content and assessments with measurable business and learner outcomes.
• Partner with SMEs and team members to identify performance gaps, conduct learner analysis, and ensure learning solutions align with organizational goals and diverse learner needs.
• Measure program effectiveness using assessments and frameworks such as Kirkpatrick, using data and feedback to improve learning impact.
• Manage multiple instructional design projects simultaneously, including planning and timelines to create high-quality solutions.
• Use tools such as Articulate 360, LMS/LXP platforms, and AI-enabled solutions like n8n and Glean to develop engaging, data-driven learning experiences.

Benefits

• Total Rewards
• In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
• Health & Wellness
• Benefits vary by location but generally include private medical, life, and disability insurance.
• Inclusive culture and diversity
• Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior