Learning Experience Designer

Fidelity•Durham, NC

About The Position

As a Learning Experience Designer on the Charitable Learning team, you are responsible for writing content and designing and developing impactful learning solutions to meet the needs of the business’s skills gap. You will work directly with subject matter experts to build content with your expertise in technical writing, instructional design methodologies, adult learning principles, and ADDIE. We are looking for individuals to join our team in modernizing how associates perform and learn by defining the learner’s experience and exploring technological capabilities that promote growth, scale, and efficiency.

Requirements

Bachelor’s degree or equivalent
At least 5 years of experience in technical writing, instructional design and content development across online, classroom, and virtual learning environments within a corporate setting
Deep knowledge of adult learning principles
Strong analytical and problem-solving skills
Exceptional written and verbal skills
Proven ability to connect to audiences at all levels, from associates to senior leadership
Proven Instructional Design skills to build learning materials and assess if learners have mastered that content.
Proven writing skills by creating procedures and collateral to help learners accomplish a task.
Demonstrated excellent written, grammatical, verbal, and presentation skills.
Proven presentation skills and are comfortable leading a training session.
Proven the ability to simplify complex concepts or technical tasks and deliver written and instructional materials that are easy to understand and grammatically correct.
Proven experience using learning authoring tools such as Adobe Creative Cloud, DominKnow, Articulate 360, NovoEd, DominKnow, or similar.
Proven collaboration skills with Subject Matter Experts and stakeholders to collect content and ensure the final materials are accurate and effective.

Nice To Haves

Experience in financial services or in non-profits

Responsibilities

Writing content and designing and developing impactful learning solutions to meet the needs of the business’s skills gap.
Working directly with subject matter experts to build content using expertise in technical writing, instructional design methodologies, adult learning principles, and ADDIE.
Defining the learner’s experience and exploring technological capabilities that promote growth, scale, and efficiency.
Creating learner-centric experiences that incorporate sound instructional methodologies with practical application.
Collaborating with peers to build solutions that solve business problems and make an impact on business objectives.
Identifying learning and knowledge gaps and closing performance gaps to drive behavioral change.
Communicating with clarity and confidence, possessing exceptional written and verbal skills and a proven ability to connect to audiences at all levels.
Building learning materials and assessing if learners have mastered that content.
Creating procedures and collateral to help learners accomplish a task.
Leading a training session.
Managing multiple projects concurrently through completion and consistently taking initiative.
Simplifying complex concepts or technical tasks and delivering written and instructional materials that are easy to understand and grammatically correct.
Using learning authoring tools such as Adobe Creative Cloud, DominKnow, Articulate 360, NovoEd, DominKnow, or similar.
Collaborating with Subject Matter Experts and stakeholders to collect content and ensure the final materials are accurate and effective.