Senior Learning & Development Specialist

Safelite • Columbus, OH

1d • Hybrid

About The Position

The Senior Learning & Development (L&D) Specialist is responsible for executing, delivering, and coordinating enterprise learning programs, ensuring a seamless and high-quality learner experience. This role focuses on facilitation, program logistics, LMS administration (in partnership with Learning Operations), and reporting support across enterprise learning programs. With strong attention to detail, the role executes orientation, onboarding, and development programming, ensuring smooth logistics, accurate tracking, and engaging participant experience. This includes scheduling, enrollment/assignment, communications, facilitation, LMS administration, and reporting support. This role requires strong organizational and facilitation skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate communicates clearly with stakeholders and participants, ensures program logistics run smoothly, and consistently delivers a high-quality learner experience that reflects the Safelite Spirit.

Requirements

• Bachelor's Degree in Adult Learning, Communications, Organizational Development, Human Resources, or related field, Required
• 4-6 years of proven experience in learning & development, talent development, or training, Required
• Experience facilitating training sessions (virtual and/or in-person), Required
• Experience coordinating programs, training initiatives, or events in a fast-paced environment, Required
• LMS experience, preferably Workday Learning
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Strong facilitation skills with the ability to engage diverse audiences in both virtual and in-person environments.
• Experience supporting LMS administration (e.g., Workday Learning), including course set up, enrollment/assignment management, and reporting.
• Strong communication skills and ability to interact effectively with stakeholders and participants.
• Ability to coordinate multiple priorities, manage timelines, and support program execution in a fast-paced environment.
• Strong organizational skills, including program logistics and file/content management.
• High attention to detail and commitment to accuracy and quality.
• Ability to track participation, completion, and feedback data and provide insights to support program evaluation.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams/SharePoint, Forms)
• Basic understanding of instructional design principles (e.g., ADDIE)

Responsibilities

• Execute and coordinate enterprise learning programs including scheduling, enrollment/assignment, communications, participant tracking, and logistics.
• Facilitate engaging, high-quality learning experiences for new associates, managers, and leaders; in-person and virtual.
• Manage LMS (Workday Learning) activities including course/session set up, attendance tracking, and maintaining accurate records and reporting.
• Serve as LMS support for the L&D Operations Manager.
• Pull and analyze reports on participation, completion, feedback and share insights with the team to support continuous improvement.
• Make minor updates to existing learning materials, partner with Instructional Design for larger content changes.

Benefits

• Competitive weekly pay and bonus opportunities.
• Total job benefits valued at more than $10k.
• 401(k) plan with company matching
• Medical coverage plans customized to suit your needs
• Commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior