Senior Learning & Development Specialist

Acrisure•Grand Rapids, MI

4d•Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The Sr. Development Specialist is responsible for designing, developing, and building high-quality learning solutions that translate established learning strategies and architectures into engaging, scalable, and impactful learner experiences. This role executes within the development lifecycle, owning how solutions are brought to life through strong instructional design application, visual storytelling, and technical development. Operating with a high degree of autonomy, the Sr. Development Specialist ensures that solutions are built with fidelity to design intent, aligned to enterprise standards, and optimized for learner engagement and real-world application.

Requirements

Demonstrated expertise in learning development, instructional design application, and content creation
Strong ability to translate defined strategies into high-quality learning experiences
Advanced skills in visual design, storyboarding, and learner experience development
Proven experience in leading SME content development and working sessions
Ability to operate with autonomy while staying aligned to defined strategy and design intent
Proficiency in modern authoring tools and enterprise learning platforms
Bachelor’s degree in Learning & Development, Education, Communications, Business, or related field (or equivalent experience)
7–10+ years of experience in learning development or related roles
Demonstrated experience designing complex or enterprise-scale learning initiative

Responsibilities

Lead the design, development, and build of complex, multi-modal learning solutions aligned to defined learning strategies or architectures
Translate approved concepts and design intent into instructionally sound, visually engaging, and learner-ready experiences
Develop storyboards, visual designs, and interactive elements that bring learning journeys to life
Leverage modern authoring tools and technologies to produce scalable, efficient, and high-quality outputs
Ensure solutions are ready for enterprise deployment across LMS/LXP platforms and diverse learner audiences
Facilitate and lead SME working sessions to gather, structure, and refine content
Translate inputs into clear, learner-centered content and development assets
Guild SMEs toward focused, relevant, and outcome-aligned contributions
Identify and resolve content gaps or inconsistencies during the development process
Apply advanced instructional design principles to ensure solutions effectively support learning objectives and behavior change
Align content, activities, and assessments to establish learning goals and success measures
Recommend enhancements to improve learner engagement, clarity, and retention within the defined solution approach
Ensure solutions balance learner experience, usability, and technical feasibility
Partner with L&D leadership to execute quality assurance processes and uphold brand standards
Conduct thorough reviews to ensure accuracy, consistency, and alignment to design intent
Ensure all outputs meet standards for visual design, instructional integrity, accessibility, and user experience (UX)
Contribute to refinement of templates, tools, and development practices
Partner closely with Learning Architects and Program Leads to align development work to strategy, program goals, and timelines
Provide input on feasibility, development timelines, and execution considerations
Maintain strong alignment across design, development, and delivery phase
Identify opportunities to improvement development efficiency, consistency, and scalability
Contribute to reusable assets, templates, and repeatable development frameworks
Incorporate feedback and performance insights to enhance future development work
Stay current on emerging tools, technologies, and development best practices