Senior Learning and Development Specialist

Saia Inc. • Johns Creek, GA

2d

About The Position

Develops and delivers enterprise learning programs that support employee and leadership development and address business needs. Manages assigned programs from needs assessment and instructional design through facilitation, evaluation, and continuous improvement. The role partners with business leaders, Human Resources, subject matter experts, and external providers to identify performance needs and recommend learning solutions. It designs and maintains learning materials, facilitates virtual and in-person learning, coordinates program logistics, maintains Workday Learning records, measures program success, and communicates status and recommendations to stakeholders.

Nice To Haves

• Bachelor’s degree in human resources, organizational development, or a related area.
• 5+ years of progressive learning and development experience, including independent ownership of complex learning programs from design through evaluation.
• Experience applying instructional design and adult learning principles to develop learning solutions aligned with business needs.
• Professional certification in facilitation, train-the-trainer, or a related learning delivery discipline.
• Experience with Workday Learning.

Responsibilities

• Manage assigned learning programs, including scope, objectives, project plans, milestones, schedules, dependencies, risks, and delivery commitments.
• Partner with business leaders, Human Resources, subject matter experts, and external providers to assess performance needs, define learning outcomes, and recommend learning solutions.
• Design and maintain curricula, facilitator guides, participant materials, practice activities, job aids, and other resources using adult learning and instructional design principles.
• Facilitate virtual and in-person learning for new hires, employees, and leaders, adapting delivery to participant needs and reinforcing practical application.
• Coordinate participant communications, facilitators, vendors, materials, and logistics across multiple learning programs and cohorts.
• Maintain Workday Learning records for assigned programs, including course setup, offerings, enrollments, attendance, completions, and program closeout.
• Establish program success measures, analyze participant feedback and learning outcomes, and recommend improvements to content, delivery, and program effectiveness.
• Communicate program status, risks, and recommendations to stakeholders, resolve delivery issues, and implement improvements to support timely execution and a consistent participant experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior