Senior Lead UX Designer
About The Position
The Senior Lead UX Designer drives major initiatives to modernize and elevate the digital experience for ODP's B2B business customers. Reporting within the B2B eCommerce Product Management organization, this individual contributor role leads UX strategy and execution for large-scale site modernization efforts, partnering closely with cross-functional teams of developers, product managers, and business stakeholders to translate complex business requirements into intuitive, scalable design solutions. The Senior Lead UX Designer champions UX best practices across the organization, bringing deep expertise in user-centered design to shape the future of the platform. Success in this role requires strong independent judgment, the ability to make rapid, collaborative decisions with stakeholders across business units, and a track record of delivering high-impact design work in a fast-paced e-commerce environment.
Requirements
- Bachelor's degree or equivalent experience
- Design, Fine Arts, Computer Science/Engineering
- 10+ years of experience in Web and Mobile UX Design, Interaction design, service design, visual design, UX writing, voice design
- Intermediate PC software skills using Excel, Word and PowerPoint
- Mastery of User Experience software such as Figma, Miro, or equivalent as well as Visio or equivalent
- Testing software such as Adobe Target, Userexperience.com or other
- Builds Collaborative Relationships
- Makes Decisions Using Analytical Thinking, Data, Customer Feedback
- Customer Engagement
- Collaboration
- Building Trust and Partnerships
- Consensus Building
- Relentless Attention to Detail
Responsibilities
- Works closely with agile teams and product design team to develop high-quality assets—including wireframes, UI designs, and prototypes for multiple products
- Collaborates with Product Management leadership to ensure design solutions align with business goals and deliver measurable outcomes across their portfolio
- Partners independently with research experts and end users, leveraging diverse research methodologies and data not just usability testing but to continuously enhance the customer experience
- Leads and implements both formal and informal facilitation techniques to drive effective problem-solving and solution development
- Expertly uses modern design tools (e.g., Sketch, InVision) to deliver projects, and supports UX leadership in evaluating and modernizing the team’s toolset
Benefits
- 401(k)
- competitive salaries
- a benefits package
- opportunities to move and grow within our organization
- eligible to participate in an incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
